Director, Medical Information

Orcabiosystems
Menlo Park, CA
On-site

Who this role is best for

Candidates with hematology/oncology expertise and experience managing external call centers will find this leadership role in a commercial-stage biotech company with global reach.

Best fit for

  • Candidates with hematology/oncology experience and a background in managing external call centers
    — “Experience managing an external call center”
  • Individuals with a strong grasp of pharmaceutical legal and regulatory guidelines and a track record in medical affairs
    — “Working knowledge of legal and regulatory guidelines in the pharmaceutical industry”

Things to consider

  • This role demands significant travel, with approximately 30% domestic and international travel required
    — “Domestic and international travel will be required from time to time as needed (approximately 30%)”
  • The position requires collaboration across multiple committees, including Medical Review and Promotional Review
    — “Review and approve promotional and non-promotional materials for accuracy as a member of the Medical Review Committee and Promotional Review Committee”

How to stand out

  • Highlight experience in leading global medical information teams and implementing standardized processes
    — “Establish the Global Medical information capability within Medical Affairs”
  • Emphasize your ability to create and maintain scientific content for regulatory and promotional use
    — “Develop and maintain Medical Information materials, including standard response documents, FAQs and scientific content”
  • Showcase your technical proficiency with platforms like Veeva, SharePoint, and medical information databases
    — “Strong computer and technical skills with proficiency in various technology platforms, such as Medical Information database systems, SharePoint, Veeva, PowerPoint, etc.”
  • Demonstrate your ability to identify data trends and gaps through dashboard development and reporting
    — “Create informative dashboards to track and communicate Medical Information activities to leadership”
  • Position yourself as someone who can align call center operations with global standards and processes
    — “Identify, implement, and lead the oversight of the Medical Information call center(s) that will cover the necessary geographies”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Advanced Clinical/Scientific degree
  • 8+ years of experience in medical information and/or relevant experience in the pharmaceutical industry
  • Experience on promotional and medical review committee
Typical background
Pharm.D. or Ph.D preferredHematology/Oncology therapeutic area experience

Skills & requirements

Required

Medical InformationMedical AffairsMedical Information Call Center ManagementMedical Review Committee

Preferred

HEORAMCPGlobal Value DossierPromotional Review Committee

Stack & domain

Medical InformationCall Center ManagementPromotional ReviewMedical ReviewScientific Content DevelopmentCongress PlanningHEORAMCPGlobal Value DossierSafety And QABudget ManagementProcess DevelopmentTechnology IntegrationData AnalysisCollaborationCommunicationLeadershipProblem SolvingTeam ManagementProject ManagementTrainingPharmaceuticalMedical AffairsHealthcareCell Therapy

About the role

Original posting from Orcabiosystems via Lever

More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a commercial-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.

Position Summary: The Director of Medical Information will report to the Vice President of Medical Affairs. You will be responsible for directing a global medical information service at Orca Bio, be a leader in the Medical Affairs department, and be an integral team member leading a commercial launch. You will be responsible for overseeing the Medical Information service at Orca Bio, including oversight of a Medical Information Call center.

Essential Duties & Key Responsibilities::

  • Establish the Global Medical information capability within Medical Affairs, creating and managing the Medical Information budget, setting up the structure, business processes and systems governing the dissemination of reactive scientific information and other activities performed by Medical Information
  • Collaborate with Safety and QA on the process for the receipt of post marketing adverse events and product quality complaints, ensure audit ready
  • Identify, implement, and lead the oversight of the Medical Information call center(s) that will cover the necessary geographies, aligning with and integrating standards, processes, and technology
  • Contribute to congress planning and on-site representation associated with the medical affairs and medical information presence
  • Develop and maintain Medical Information materials, including standard response documents, FAQs and scientific content
  • Review and approve promotional and non-promotional materials for accuracy as a member of the Medical Review Committee and Promotional Review Committee
  • Create informative dashboards to track and communicate Medical Information activities to leadership and cross-functional business partners, identifying and trends or data gaps
  • Collaborate with HEOR on the development of the AMCP and Global Value Dossiers with scientific data input and reviews
  • Create a process of the submission of unsolicited requests for medical information and train internal colleagues on this process

Requirements::

  • Advanced Clinical/Scientific degree required (Pharm.D. or Ph.D preferred)
  • 8+ years of experience in medical information and/or relevant experience in the pharmaceutical industry
  • Hematology/Oncology therapeutic area experience and knowledge required, cell therapy experience preferred
  • Experience on promotional and medical review committee
  • Experience managing an external call center
  • Working knowledge of legal and regulatory guidelines in the pharmaceutical industry
  • Strong computer and technical skills with proficiency in various technology platforms, such as Medical Information database systems, SharePoint, Veeva, PowerPoint, etc.

Reporting Structure & Authority: 

  • Direct reports include: None
  • Define Supervisory responsibilities, if applicable, including decision-making authority
  • Oversee the daily workflow of the Medical Information Call Center

Travel Requirements

  • Domestic and international travel will be required from time to time as needed (approximately 30%)

The anticipated annual salary range (listed above) for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. For remote-based positions, this range may vary based on your local market. Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include subsidized daily lunches and snacks at our on-site locations.

Who we are

We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them.

We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility.

We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo.

We maintain a start-up culture of camaraderie and leadership by example, regardless of title.

We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers.

Notice to staffing firms

Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.

Source: Orcabiosystems careers (Lever)

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