Director of IT

Hearst
Greenville, SC
On-site

Who this role is best for

A natural match if you have 10+ years of enterprise IT leadership experience in geographically distributed environments and a track record of modernizing infrastructure with AI and automation.

Best fit for

  • Candidates with 10+ years of enterprise IT leadership in multi-site environments
    — “10+ years of progressive Information Technology experience in enterprise or multi-site environments.”
  • Individuals who have successfully implemented AI and automation in IT operations
    — “Evaluate and implement AI capabilities responsibly while partnering with Shared Services Security.”
  • Professionals with experience managing infrastructure and cloud strategies across distributed teams
    — “Direct the design, deployment, and modernization of on-premises and cloud infrastructure.”

Things to consider

  • In-person presence is required with periodic travel to multiple locations
    — “this is an in-person position that requires periodic travel to Hearst Television locations”
  • On-call rotation is expected for critical technology operations
    — “participation in an on-call rotation supporting critical technology operations.”

How to stand out

  • Highlight experience in enterprise infrastructure modernization and AI integration
    — “Leverage automation and AI-enabled tools to improve operational performance”
  • Showcase cross-functional leadership and influence without direct reporting lines
    — “Influence local technology teams through collaboration, technical expertise, and enterprise standards without direct management authority.”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • reliable infrastructure
  • secure operations
  • cost-effective solutions
  • operational efficiency
  • AI-enabled improvements
Typical background
IT operationsinfrastructure managementcloud strategy

Skills & requirements

Required

IT OperationsInfrastructure ManagementCloud StrategyCybersecurityNetwork ServicesOperational ExcellenceFinancial ManagementVendor ManagementAI ImplementationIncident ResponseRoot Cause AnalysisCorrective ActionsService Performance ReportingAutomationAi-enabled Tools

Preferred

AI GovernanceData ProtectionRisk Management

Stack & domain

IT OperationsInfrastructureCloud StrategyCybersecurityNetworkingEndpoint ServicesAIAutomationAi-enabled ToolsOperational MetricsDocumentationService Performance ReportingBudget ManagementPurchasing PrioritiesTechnology Investment PlanningCollaborationCommunicationProblem SolvingTeamworkLeadershipTime ManagementAdaptabilityAttention To DetailITCloud

About the role

Original posting from Hearst

Hearst Television is seeking a Director of IT Operations to lead enterprise technology operations supporting approximately 30 television stations and business locations. This role is responsible for delivering reliable, secure, and cost-effective infrastructure while driving operational excellence across a geographically distributed organization.

Reporting to the Vice President of Information Technology, the Director provides strategic and technical leadership through collaboration with station leadership, Shared Services, Corporate IT, and external technology partners. Success in this role requires strong technical expertise, sound business judgment, and the ability to influence teams and stakeholders without direct reporting authority.

this is an in-person position that requires periodic travel to Hearst Television locations and participation in an on-call rotation supporting critical technology operations. 

What You'll Do

Lead enterprise IT operations that enable broadcast, business, and digital teams to operate securely, efficiently, and reliably. You'll establish technology standards, modernize infrastructure, strengthen cybersecurity, and leverage automation and AI-enabled tools to improve operational performance while partnering across the organization to support business priorities.

How You'll Use AI Here

Hearst Television is investing in AI-enabled technologies that improve operational efficiency, monitoring, documentation, and decision-making. You'll evaluate and implement AI capabilities responsibly while partnering with Shared Services Security to ensure appropriate governance, data protection, and risk management.

Responsibilities

Enterprise IT Operations

Lead day-to-day IT operations across approximately 30 Hearst Television locations, ensuring consistent service delivery and infrastructure reliability.

Establish and maintain enterprise standards for infrastructure, operational support, system availability, and technology lifecycle management.

Infrastructure & Cloud Strategy

Direct the design, deployment, and modernization of on-premises and cloud infrastructure, including virtualization, compute, storage, and backup platforms. 

Develop long-term infrastructure roadmaps supporting scalability, resiliency, disaster recovery, and business continuity.

Cybersecurity & Risk Management

Partner with Shared Services Security to strengthen identity management, endpoint security, vulnerability management, privileged access, and multifactor authentication.

Guide secure infrastructure architecture, firewall standards, network segmentation, remote access, and incident response practices.

Network & Endpoint Services

Oversee enterprise networking including switching, routing, wireless infrastructure, connectivity, monitoring, and performance optimization.

Establish standards for endpoint management, operating system deployment, patch management, software distribution, and device lifecycle planning.

Operational Excellence

Lead technical incident response, root-cause analysis, corrective actions, and executive communications during operational events.

Develop operational metrics, documentation, runbooks, escalation procedures, and service performance reporting to improve consistency across all locations.

Financial & Vendor Management

Manage departmental budgets, forecasting, purchasing priorities, licensing, and technology investment planning.

Build strategic partnerships with technology vendors while overseeing contracts, renewals, service levels, and performance management.

Technology Modernization

Lead infrastructure modernization initiatives including virtualization upgrades, cloud adoption, and enterprise technology transformation projects.

Evaluate emerging technologies, automation opportunities, and AI-enabled operational tools that improve efficiency while maintaining appropriate governance.

Cross-Functional Leadership

Partner with station leadership, Shared Services, Corporate IT, Finance, Procurement, Engineering, and business stakeholders to align technology investments with organizational priorities.

Influence local technology teams through collaboration, technical expertise, and enterprise standards without direct management authority.

What We’re Looking For

Experience

10+ years of progressive Information Technology experience in enterprise or multi-site environments.Demonstrated leadership experience managing complex technology operations across geographically distributed organizations.Experience leading through collaboration, influence, and cross-functional partnerships.Experience managing enterprise technology budgets, vendors, contracts, and service-level agreements.Experience leading major incident response and supporting 24/7 operational environments. 

Technical Expertise & Skills

Strong knowledge of enterprise infrastructure including servers, virtualization, networking, storage, cloud services, backup, and disaster recovery.Experience administering Microsoft infrastructure and cloud technologies, including Microsoft 365 and Azure.Experience with virtualization platforms such as VMware, Hyper-V, Nutanix, or VxRail.Knowledge of Cisco networking, Palo Alto firewalls, Windows Server, and enterprise endpoint management solutions.Strong understanding of identity management, Zero Trust principles, privileged access, vulnerability management, and endpoint security technologies.Familiarity with AI governance, automation technologies, and responsible implementation of AI-enabled operational tools.Excellent communication and executive presentation skills.Strong analytical, planning, and organizational abilities.Demonstrated ability to balance strategic planning with operational execution.Proven ability to build trusted relationships across technical and business teams. 

Education & Certifications

Bachelor’s degree in information technology, Computer Science, Business, or a related field, or equivalent professional experience.Relevant industry certifications are preferred.Related military experience will be considered. 

Values in Action

At Hearst Television we tell stories everyday. Stories about people of all backgrounds, perspectives, and identities. That's why behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected t the communities we serve. 

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

Medical | Dental | Vision401(k) matchingEmotional Wellness Support Paid Time OffPaid Parental LeaveLGBTQ+ Health Services Additional benefits to meet your and your family's needs

Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching nearly 25 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Source: Hearst careers

Similar roles