Director of Product

Via
New York, NY
On-site

Who this role is best for

Geared toward experienced product leaders comfortable with balancing operational constraints and strategic vision in transportation systems.

Best fit for

  • Experienced product leaders with a background in enterprise software and transportation systems
    — “10+ years of product management experience, including ownership of complex enterprise software products”
  • Candidates who can navigate intricate labor regulations and operational workflows
    — “Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product”
  • Individuals with a strong systems thinking approach and ability to translate complexity into product decisions
    — “Are a systems thinker who can hold both strategic vision and operational detail”

Things to consider

  • The role demands a high level of technical fluency with scheduling systems' core elements
    — “Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems”
  • Candidates must be prepared to engage deeply with transit professionals on a daily basis
    — “Engage directly and frequently with transit planners, schedulers, and operations leaders”

How to stand out

  • Highlight experience in enterprise software with complex workflows and high-stakes environments
    — “Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments”
  • Demonstrate ability to simplify complex systems through product decisions
    — “Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions”
  • Emphasize experience in defining product visions for enterprise platforms
    — “Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • defining and owning the product vision
  • building a framework for data-driven scheduling
Typical background
10+ years in product managementexperience in complex enterprise software

Skills & requirements

Required

Product VisionRoadmap OwnershipMultimodal PlanningData-driven SchedulingLabor Union Rules

Preferred

Empathy For Transit ProfessionalsTechnical Fluency In Scheduling Systems

Stack & domain

Product ManagementTransit Planning And SchedulingData-driven SchedulingLabor Union RulesWorkforce RegulationsLive OperationsTransit AgenciesPublic Transportation SystemsAISoftware EngineeringStrategic VisionOperational DetailSimplifying ComplexityEmpathyTechnical FluencyIndustry TrendsEmerging RegulationsCompetitive DynamicsTransportationPublic TransitTransit PlanningSchedulingPublic Mobility

About the role

Original posting from Via via Greenhouse

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

About the role:

Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.

This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.

What you will do:

Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes

Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals

Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve

Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability

Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes

Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction

Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market

Who You Are:

You have 10+ years of product management experience, including ownership of complex enterprise software products

Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high

Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds

Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions

Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind

Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects

Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability

Experience with resource management, labor scheduling, or workforce optimization software is a strong plus

Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more

Compensation and Benefits:

Base salary range: $200,000-$250,000, determined by experience and skills. Total compensation also includes variable pay and equity.

Comprehensive health coverage, with low-cost dental and vision plans.

A 401(k) with a generous company match and vesting.

Fully paid parental leave for new parents, with extended leave options.

Additional benefits (mental health, pet insurance, and other wellness perks).

20 days of paid time off (PTO) annually.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.

Source: Via careers (Greenhouse)

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