Director of Product

Via
San Francisco, CA
On-site

Who this role is best for

Aimed at senior product leaders with enterprise software experience who can balance complex operational constraints and technical fluency.

Best fit for

  • Senior product leaders with 10+ years of experience in enterprise software and a systems-thinking approach
    — “You have 10+ years of product management experience, including ownership of complex enterprise software products”
  • Candidates who can translate intricate business rules into scalable product decisions
    — “Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions”
  • Individuals with the ability to engage deeply with engineers on technical architecture decisions
    — “Are a strong, credible voice in technical architecture decisions alongside your engineering partners”

Things to consider

  • This role involves direct client engagement and validation of product direction
    — “Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction”
  • The position requires ownership of a global product roadmap with high stakes for accuracy and reliability
    — “You will own the end-to-end product experience from strategic planning through live execution”

How to stand out

  • Emphasize your experience in balancing regulatory and operational constraints in product design
    — “Balancing labor union rules and contractual constraints with the operational agility modern transit demands”
  • Highlight your ability to bridge planning and scheduling with live operations in your resume and interviews
    — “Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed”
  • Demonstrate technical fluency in scheduling systems by mentioning specific data models like blocks, runs, and duties
    — “Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • define and own the product vision and roadmap for Remix
  • build the framework for data-driven scheduling
  • connect planning and scheduling seamlessly to live operations
  • engage directly and frequently with transit planners, schedulers, and operations leaders
Typical background
10+ years of product management experience

Skills & requirements

Required

Product VisionRoadmap DefinitionData-driven SchedulingLabor Union RulesLive OperationsTransit Planning

Preferred

Empathy For Transit Professionals

Stack & domain

Product ManagementTransit PlanningSchedulingLeadershipEmpathyTransportationPublic Transit

About the role

Original posting from Via via Greenhouse

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

About the role:

Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.

This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.

What you will do:

Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes

Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals

Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve

Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability

Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes

Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction

Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market

Who You Are:

You have 10+ years of product management experience, including ownership of complex enterprise software products

Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high

Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds

Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions

Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind

Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects

Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability

Experience with resource management, labor scheduling, or workforce optimization software is a strong plus

Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more

Compensation and Benefits:

Base salary range: $200,000-$250,000, determined by experience and skills. Total compensation also includes variable pay and equity.

Comprehensive health coverage, with low-cost dental and vision plans.

A 401(k) with a generous company match and vesting.

Fully paid parental leave for new parents, with extended leave options.

Additional benefits (mental health, pet insurance, and other wellness perks).

20 days of paid time off (PTO) annually.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.

Source: Via careers (Greenhouse)

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