Director, Social

Highwire
San Francisco, CA
Career-pivot friendly

Who this role is best for

Geared toward social media strategists comfortable with B2B campaign execution in tech or healthcare, who thrive in collaborative agency environments with a focus on mentorship and innovation.

Best fit for

  • Candidates with 7+ years of agency experience in B2B social media for tech or healthcare clients
    — “7+ years of social media strategy, agency experience, with a focus on B2B clients in tech or healthcare.”
  • Individuals who can lead cross-functional teams and deliver high-quality content across multiple platforms
    — “Collaborate with the account and creative teams to produce high-quality social content.”
  • Professionals who are proactive in trend analysis and strategy innovation for client campaigns
    — “Stay ahead of industry trends and emerging social media platforms, continuously refining strategies.”

Things to consider

  • The role demands managing multiple campaigns and meeting strict deadlines with high quality expectations
    — “Strong project management skills, able to juggle multiple campaigns and deliver on deadlines.”
  • Candidates must be prepared to mentor junior team members and contribute to internal training
    — “Contribute to internal training, ensuring the team stays informed about trends.”

How to stand out

  • Highlight your experience in both organic and paid social strategies across multiple platforms
    — “Strong understanding of both organic and paid social strategies, with experience across a variety of platforms.”
  • Showcase measurable results from past social campaigns, especially in B2B tech or healthcare
    — “Proven success in creating and executing social campaigns that drive engagement and deliver results.”
  • Emphasize your ability to adapt strategies based on performance data and client feedback
    — “Ability to adapt quickly and adjust strategies based on client goals, audience insights, and performance data.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • develop and execute social media strategies
  • collaborate with internal teams
  • mentor junior team members
Typical background
7+ years of social media strategy experienceagency experience

Skills & requirements

Required

Social Media StrategyCampaign ExecutionClient Relationship ManagementPerformance Measurement

Preferred

Trend AwarenessInnovation

Stack & domain

Social Media StrategiesDigital MarketingCRM SystemsMicrosoft Office SuiteAbility To Adapt QuicklyExcellent Communication SkillsStrong Project Management SkillsCollaborative ApproachTechHealthcare

About the role

Original posting from Highwire via Greenhouse

Director, Social

We’re looking for a talented and experienced Director of Social to join our integrated solutions team and help craft innovative social campaigns for our tech and healthcare clients. In this role, you’ll be responsible for developing and executing social media strategies that deliver measurable results, working closely with clients and internal teams to ensure success. You’ll have the opportunity to drive impactful social initiatives while contributing your expertise in social and digital marketing.

About You:

You’re a seasoned social media strategist with a proven track record of developing successful campaigns, particularly in the tech or healthcare sectors. You thrive on staying ahead of trends and have a strong grasp of both organic and paid social media strategies. With your deep understanding of social platforms, you’re able to create compelling campaigns that engage audiences and meet client goals. You’re also a proactive team player who can juggle multiple projects while maintaining a sharp attention to detail.

You’ll have the opportunity to mentor junior team members and collaborate with integrated teams. You’re ready to step into a key role that will allow you to make a big impact on the growth of the social media practice within the agency.

Key Responsibilities:

Campaign Strategy & Execution: Develop and implement social media strategies that align with client goals, ensuring campaigns are impactful across paid, earned, shared, and owned media channels.

Creative Direction: Collaborate with the account and creative teams to produce high-quality social content that resonates with target audiences and drives engagement.

Client Relationships: Build strong relationships with clients, providing strategic counsel and ensuring that social media initiatives are achieving measurable success.

Trend Awareness & Innovation: Stay ahead of industry trends and emerging social media platforms, continuously refining strategies and suggesting new approaches for client campaigns.

Cross-Functional Collaboration: Work with internal teams to ensure seamless execution of social campaigns, managing timelines and ensuring quality standards are met.

Performance Measurement: Monitor, analyze, and report on campaign performance, providing actionable insights and recommendations for optimization.

Mentorship: Support junior team members, offering guidance and feedback to help them grow in their roles and produce high-quality work.

Success Factors:

7+ years of social media strategy, agency expereince, with a focus on B2B clients in tech or healthcare.

Proven success in creating and executing social campaigns that drive engagement and deliver results.

Strong understanding of both organic and paid social strategies, with experience across a variety of platforms.

Solid understanding of digital marketing and its role in a broader social strategy.

Ability to adapt quickly and adjust strategies based on client goals, audience insights, and performance data.

Excellent communication skills, with the ability to present ideas and insights clearly to clients and internal teams.

Strong project management skills, able to juggle multiple campaigns and deliver on deadlines.

A collaborative approach, working well with both creative and account teams to bring campaigns to life.

Agency Operations:

Prioritize and manage campaign timelines, ensuring work is delivered on time and exceeds client expectations.

Contribute to internal training, ensuring the team stays informed about trends, best practices, and new social media tools.

Actively participate in networking events, industry seminars, and conferences to build relationships and stay current on industry developments.

Self-Development:

Set and track personal development goals with your manager, continuously seeking opportunities to grow in your role.

Stay up-to-date on the latest social media trends and best practices through professional development opportunities.

The salary range for this position is $110,000 to $150,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

About Highwire

Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.

At Highwire, we believe that storytelling fuels transformation. We know that the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.

We ensure that every Highwire Walker has the requisite support to soar in their careers. Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture. We aspire to change our industry and build a better future for all.

Our people-first culture is driven by four core values:

Team Empowerment

Growth Mindset

Inclusion Always

Fierce Distinction

We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.

Highwire. Above all.

Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:

Competitive salary with merit-based opportunities for growth

Flexible hybrid work model tailored to your schedule and lifestyle

Generous vacation policy, including extended summer and winter breaks

Early log-off on Fridays through our Empower Hours program

401(k) plan with employer matching

Comprehensive medical, dental, and vision coverage, plus FSA options

Paid parental leave benefits

Commuter benefits

Annual Growth Mindset stipend for books, events, or learning experiences

Monthly technology reimbursement

Wellness benefit program for mental and physical health

501c3 donation matching program

Mentorship and ongoing professional development opportunities

Monthly recognition and team celebrations

Employee referral and new business referral bonuses

Quarterly Highwire events and team gatherings

Dog-friendly office environment

A supportive, inclusive, and collaborative workplace where you can grow and do your best work

Location & Work Environment

Highwire offers both remote and hybrid work options, depending on where you live.

Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.

Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C..

Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.

Join the Highwire team

If you’re inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.

Please note: This posting may be used to build our talent pipeline, connect with top professionals in the industry, or extend reach across multiple locations. We welcome all interested candidates to apply and explore opportunities at Highwire!

Source: Highwire careers (Greenhouse)

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