Engineer, Cloud Engineering - R01570714

Brillio 2
Bangalore +1 more
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for entry to mid-level engineers who support cloud infrastructure and manage tickets, with a focus on Azure and ServiceNow.

Best fit for

  • Candidates with 1-3 years of IT infrastructure experience and hands-on Azure operations expertise
    — “with at least 1 to 3 years of IT infrastructure experience, including hands-on exposure to Azure cloud operations”
  • Professionals who can troubleshoot Azure incidents and escalate effectively with documentation
    — “Escalate incidents to L2/L3 teams with clear documentation of troubleshooting steps, impact, and evidence”

Things to consider

  • The role demands strict adherence to SLAs, particularly in ticket management and incident response
    — “Maintain ServiceNow ticket hygiene by accurately categorizing, prioritizing, updating, and documenting tickets in line with SLAs”
  • Candidates must be prepared for production support, which may involve on-call responsibilities
    — “Deliver L1 support for Azure infrastructure and platform services in production and non-production environments”

How to stand out

  • Highlight experience with Azure virtual machines, storage, and networking in resume and interviews
    — “Azure virtual machines administration”
  • Demonstrate familiarity with Azure Monitor and Log Analytics for incident monitoring and resolution
    — “Monitor Azure services, alerts, dashboards, backup status, and patch compliance using Azure Monitor, Log Analytics, and ServiceNow”
  • Emphasize patch compliance and backup validation experience, as these are routine operational tasks
    — “Execute approved SOPs and runbooks for routine operational tasks such as service checks, backup verification, log collection, and patch readiness checks”
  • Demonstrate knowledge of PowerShell or Azure CLI for automation and scripting tasks
    — “Basic PowerShell scripting or Azure CLI usage”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivered L1 support for Azure infrastructure
Typical background
1-3 years of IT infrastructure experience

Skills & requirements

Required

Azure Virtual MachinesAzure StorageAzure Active DirectoryAzure MonitorServicenow Ticketing

Preferred

Azure Data CatalogAzure Event HubAzure Migration Tools

Stack & domain

Azure Cloud OperationsAzure Virtual MachinesAzure Storage AccountsAzure Active DirectoryAzure MonitorServicenow TicketingAzure BackupAzure Update ManagerPowershell ScriptingAzure CLITeamworkProblem-solvingMicrosoft Certified: Azure FundamentalsMicrosoft Certified: Azure Administrator AssociateITIL Foundation CertificationCloud EngineeringIT Infrastructure

About the role

Original posting from Brillio 2 via Lever

Engineer, Cloud Engineering

Job requirements:

Experience Range: with at least 1 to 3 years of IT infrastructure experience, including hands-on exposure to Azure cloud operations and L1 production support Key Responsibilities:

  • Deliver L1 support for Azure infrastructure and platform services in production and non-production environments, ensuring timely incident response and operational continuity
  • Monitor Azure services, alerts, dashboards, backup status, and patch compliance using Azure Monitor, Log Analytics, and ServiceNow
  • Perform initial triage and first-level troubleshooting for incidents involving Azure virtual machines, storage, networking, identity, and backup failures
  • Maintain ServiceNow ticket hygiene by accurately categorizing, prioritizing, updating, and documenting tickets in line with SLAs
  • Execute approved SOPs and runbooks for routine operational tasks such as service checks, backup verification, log collection, and patch readiness checks
  • Assist with patching activities using Azure Update Manager, including compliance review, schedule tracking, and post-patching health checks under guidance
  • Support vulnerability remediation by validating assets, updating status, and escalating blockers to senior teams
  • Escalate incidents to L2/L3 teams with clear documentation of troubleshooting steps, impact, and evidenceRequired Skills:
  • Azure virtual machines administration
  • Azure storage accounts and disks management
  • Azure Active Directory and RBAC configuration
  • Azure Monitor and Log Analytics
  • ServiceNow ticketing and workflow management
  • Azure backup and recovery validation
  • Azure Update Manager and patch compliance
  • Basic PowerShell scripting or Azure CLI usage
  • Azure network security groups and virtual networksPreferred Skills:
  • Familiarity with Azure Data Catalog
  • Exposure to Azure Event Hub
  • Basic understanding of Azure Migration toolsDesired Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
  • Microsoft Certified: Azure Fundamentals or Azure Administrator Associate
  • ITIL Foundation Certification

Source: Brillio 2 careers (Lever)

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