Enterprise Account Director, New Business (API/CPaaS)

Vonage
United States
Remote

Who this role is best for

Best suited to sales professionals with enterprise experience targeting digital/cloud software companies, working in a remote setup with occasional travel.

Best fit for

  • Candidates with a proven track record of enterprise sales and a focus on digital transformation in cloud software
    — “target high-growth digital, cloud software companies, and large enterprises”
  • Individuals who thrive in a remote-first environment with a need for self-direction and initiative
    — “A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business”
  • Professionals experienced in building relationships with mid-level and senior executives across multiple departments
    — “Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.”

Things to consider

  • This role requires legal authorization to work in the USA and no visa sponsorship is available
    — “Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas”
  • Travel to customers is expected despite the remote work arrangement
    — “Some travel to customers will be required.”

How to stand out

  • Highlight your experience in driving new business pipeline with a focus on SaaS or PaaS solutions
    — “driving company growth by consistently growing and maintaining a healthy new business pipeline”
  • Emphasize your ability to collaborate with engineering and technical teams on complex projects
    — “Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams”
  • Demonstrate your capability to create and present accurate revenue forecasts
    — “Create and present sales and revenue forecasts”
  • Showcase your ability to design innovative CPaaS solutions for enterprise clients
    — “designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud”
  • Demonstrate your ability to work independently while aligning with overall regional plans
    — “Contributing to and building the regional plan, with clear focus on quick execution.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • new business pipeline growth
  • revenue generation
  • cross-functional collaboration
Typical background
sales experience in SaaS or PaaS modelsenterprise sales

Skills & requirements

Required

Sales StrategyEnterprise Account ManagementCommunications Api/cpaas KnowledgeRelationship BuildingForecasting

Preferred

Solution-oriented Sales ApproachCloud Software SalesCpaas Solutions Design

Stack & domain

SalesCommunicationsCustomer EngagementProject ManagementTeam CollaborationForecastingSolution SellingCloud SoftwareCommunications APICpaasAPI IntegrationCustomer ExperienceDigital TransformationCustomer Success ManagementLeadershipTeamworkProblem-solvingCommunicationNegotiationStrategic ThinkingCustomer ServiceTeam BuildingTime ManagementDecision MakingCreativityCuriosityOpennessIndependenceCollaboration

About the role

Original posting from Vonage via Greenhouse

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director  you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation

Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role

Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities

Create and present sales and revenue forecasts 

Develop and execute business development plans to drive revenue and profits.

Team Collaboration

Collaborate across the sales organization to ensure timely and accurate quote provision and order processing.

Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.

Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

8+ years of experience selling to large Multinational Enterprise companies

Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models

Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.

Previous experience partnering with a strong PreSales Consultant

A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business

Experience we consider a plus:

Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.

Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.

Permanently checking the best set of actions to deliver against the revenue plan.

Contributing to and building the regional plan, with clear focus on quick execution.

Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

Where you will work:

This is a remote position in the United States. Some travel to customers will be required.  

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. 

How you’ll benefit:

Company Bonus or Commission Structure (depending on the role)

Medical, Dental, and Vision Coverage Options

401(k) Savings Plan

Company-Paid Basic Life and AD&D Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Maternity/Parental Leave

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Employee Support Program (EAP)

Voluntary Supplemental Insurance

Lifestyle Benefits

Volunteer Time Off (VTO)

Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency$120,304—$157,899 USDThere’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

Source: Vonage careers (Greenhouse)

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