Enterprise Account Manager

Culture Amp
Melbourne, Australia
On-siteCareer-pivot friendly

Who this role is best for

Best suited to experienced enterprise sales professionals working in HR Tech or SaaS environments, with a focus on strategic client expansion and cross-functional collaboration.

Best fit for

  • Experienced enterprise sales professionals with a background in HR Tech or SaaS
    — “Proven experience in SaaS sales, ideally within HR Tech or a related technology field”
  • Candidates comfortable with in-office work and building executive relationships
    — “building strategic relationships with senior decision-makers”
  • Strategic thinkers who can craft tailored account strategies for Tier 1 clients
    — “Develop specific points of view for identified Tier 1 clients, crafting tailored outreach and account strategies”

Things to consider

  • Requires in-office presence at least 2 days a week despite flexible work expectations
    — “work from their local Culture Amp office an average of 2 days a week”
  • Focus on complex enterprise sales cycles, not just transactional selling
    — “navigating complex enterprise buying groups to create momentum and drive successful deal outcomes”

How to stand out

  • Highlight your experience in consultative selling and strategic account planning
    — “As a consultative, strategic advisor, the Account Manager will leverage deep product knowledge”
  • Demonstrate your ability to build and manage client pipelines effectively
    — “Build and manage a robust client pipeline, expertly guiding clients through the sales process”
  • Showcase your success in closing complex deals with cross-functional teams
    — “orchestrating the successful closure of complex business deals through cross-functional collaboration”
  • Emphasize your skills in using data to build compelling business cases
    — “leverage data insights and ROI calculations”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • closing sales
  • expanding client base
  • increasing revenue
Typical background
enterprise salesclient relationship management

Skills & requirements

Required

Enterprise SalesClient Relationship ManagementConsultative SellingStrategic PlanningProduct Knowledge

Preferred

HR TechSaas

Stack & domain

SalesSaasHR TechCRMSalesforceIntegrationData InsightsROI CalculationsClient EngagementStrategic ThinkingPresentationCommunicationExecutive PresenceEnterprise

About the role

Original posting from Culture Amp via Greenhouse

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role

This is a client focused enterprise sales role. The Enterprise Account Manager is responsible for identifying, engaging, and closing add on and upgrade sales within a defined set of the Culture Amp client base. The role will involve building strategic relationships with senior decision-makers, and creating measurable commercial impact through genuine transformative expansion sales within those clients. It is not just about handling ARR delta at renewal.

As a consultative, strategic advisor, the Account Manager will leverage deep product knowledge, customer insights, and a results-driven approach to win business and expand Culture Amp’s presence across target enterprise clients.

In this role you will:

Proactively identify and engage CA enterprise customers through a mix of CS introductions, calls, emails, LinkedIn outreach, and attendance at marketing events, both virtual and in person.

Develop specific points of view for identified Tier 1 clients, crafting tailored outreach and account strategies.

Run customised product demonstrations for HR Executives, establishing credibility and clearly articulating Culture Amp’s competitive differentiators.

Build and manage a robust client pipeline, expertly guiding clients through the sales process from discovery to close.

Develop and present compelling business cases for clients to adopt Culture Amp’s broader platform, leveraging data insights and ROI calculations.

Collaborate with internal stakeholders, including Legal, Procurement, Security, and Solution Consulting and People Science to remove barriers and streamline complex deal cycles.

Maintain accurate pipeline, forecasting, and activity data in Salesforce and other tools to support consistent performance against quarterly client quotas.

Build executive relationships across clients and navigate complex enterprise buying groups to create momentum and drive successful deal outcomes.

You have:

5-7+ years of quota-carrying, closing sales experience with a strong focus on client sales in enterprise or large commercial environments.

Proven experience in SaaS sales, ideally within HR Tech or a related technology field.

Strong ability to identify and self-source opportunities within clients using innovative, proactive strategies.

Exceptional executive presence with polished presentation and communication skills, particularly when engaging VP and C-suite executives.

Experience building executive relationships and navigating complex sales cycles within enterprise or large commercial environments.

Expertise in sales methodologies such as MEDDPICC and a solid understanding of deal stage progression.

Proficiency in leveraging data for decision-making, influencing stakeholders, and constructing effective business cases.

A consistent track record of orchestrating the successful closure of complex business deals through cross-functional collaboration.

Strong working knowledge of sales tools such as Gong, 6Sense, ZoomInfo, and Salesforce.

A self-starter mindset, willing to do the heavy lifting to help shape the future of the Enterprise Team.

You are:

Resilient. You maintain high activity and creativity despite rejection, and treat a stalled deal as a problem to solve, not a reason to move on.

Intellectually curious. You go beyond surface-level discovery, understanding business drivers and connecting problems to measurable impact.

Assertive and commercially in control. You lead the deal, challenge assumptions, create urgency, and drive clear next steps.

A skilled multi-threader. You read stakeholders and power dynamics, and tailor your approach across roles and levels within a client.

A team player who views enterprise selling as a team sport, collaborative with peers, cross-functional partners, and your sales leader.

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

Equity through our Employee Share Option Program, so you can share in our long-term success

Learning programs and coaching to help you thrive and grow

Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle

Inclusive parental leave from day one

A MacBook and budget to set up your home workspace, enabling flexibility

Five annual social impact days to to give back to causes that matter to you

Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. 

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

Source: Culture Amp careers (Greenhouse)

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