Executive Administrative Assistant

JPMorgan Chase
Wilmington, DE
On-site

Who this role is best for

A natural match if you have executive-level administrative experience in marketing and can operate in a traditional office environment.

Best fit for

  • Candidates with executive-level administrative experience in marketing or finance domains
    — “supporting the Chief Marketing Officer and senior marketing leaders”
  • Individuals who have managed complex calendars and coordinated high-profile meetings
    — “Manage complex executive calendars in a fast-paced, dynamic environment”
  • Professionals with a track record of maintaining confidentiality and discretion in sensitive environments
    — “Maintain confidentiality, enforce internal controls, and comply with firm policies and procedures”

Things to consider

  • This role requires full-time in-office presence with no hybrid flexibility
    — “This role requires five days in the office (Mon-Fri) and will not support Hybrid options.”
  • Candidates must be prepared to handle international travel coordination
    — “Arrange complex domestic and international travel”

How to stand out

  • Highlight experience managing senior executives and coordinating cross-functional teams
    — “work alongside marketers and executives across the business”
  • Showcase your ability to draft polished communications for diverse audiences
    — “Draft polished, high-quality communications for audiences at all levels”
  • Demonstrate expertise in Microsoft Office with examples of data management and presentation creation
    — “Strong proficiency in Microsoft Office”
  • Emphasize experience with onboarding/offboarding processes and internal systems
    — “Support onboarding/offboarding, including equipment setup requests and system access coordination”
  • Include examples of managing competing priorities and maintaining flawless output
    — “ability to manage competing priorities i.e. calendar management”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing complex executive calendars
  • coordinating internal/external meetings and events
  • processing invoices and T&E expense claims
Typical background
administrative support rolesexecutive assistant roles

Skills & requirements

Required

Administrative ExperienceOrganizational SkillsDiscretionCommunication SkillsProficiency In Microsoft Office

Preferred

Experience Supporting At The Managing Director LevelCollege Degree

Stack & domain

Microsoft OfficeLeadershipCommunicationOrganizational SkillsDiscretionJudgment

About the role

Original posting from JPMorgan Chase

Join the Chase Home Lending Marketing team as the Executive Assistant supporting the Chief Marketing Officer and senior marketing leaders. It’s a role where you’ll be a trusted partner to leaders who are shaping how we show up for millions of homeowners. You’ll work alongside marketers and executives across the business, coordinate the details that keep a busy team moving, and bring professionalism, discretion, and strong judgment to everything you touch. This role provides a platform for professional growth and skill enhancement on a results-oriented team with a focus on attention to detail and quality.

As an Executive Assistant in Home Lending Marketing, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level partners  across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

Manage complex executive calendars in a fast-paced, dynamic environment

Triage incoming communications, prioritize appropriately, and share information with discretion

Coordinate internal/external meetings and events, including catering, vendors, attendee communications, and onsite support

Arrange complex domestic and international travel

Process invoices and T&E expense claims, ensuring policy compliance and timely submission

Plan and execute local events and employee engagement activities (team meetings, recognition, offsites)

Provide onsite office support (facilities requests, supplies, guest reception, room bookings)

Support onboarding/offboarding, including equipment setup requests and system access coordination

Maintain confidentiality, enforce internal controls, and comply with firm policies and procedures

Draft polished, high-quality communications for audiences at all levels

Maintain department documentation (org charts, executive bios) and support edits/production of spreadsheets and presentations for client meetings

Required qualifications, capabilities, and skills 

At least five years of administrative experience

Advanced ability to organize

Discretion and good judgment in confidential situations, and proven experience interacting with senior management

Strong interpersonal, written, and oral communication skills

Strong proficiency in Microsoft Office

Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

Experience supporting at the Managing Director level (or equivalent) or above

College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Source: JPMorgan Chase careers

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