Expansion Account Executive - Emerging Business

MaintainX (An Autodesk Company)
Austin, TX
Remote

Who this role is best for

Best suited to candidates with experience in high-volume SaaS sales and a passion for client relationships, working in the industrial and frontline operations domain.

Best fit for

  • Candidates with a track record of managing high-volume SaaS deals and a focus on client retention and expansion
    — “managing a large volume of high velocity deals”
  • Individuals who thrive in fast-paced environments and are comfortable with a startup mentality
    — “embrace the entrepreneurial, grind-it-out mentality of building something new”
  • Professionals who can demonstrate success in driving product adoption while maintaining strong relationships
    — “managing a large volume of prospects while driving product adoption”

Things to consider

  • The role requires a high level of organization and attention to detail for managing documentation and sales pipelines
    — “Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management”
  • Candidates must be prepared to handle a large number of accounts and maintain consistent communication
    — “the ideal Emerging Expansion AE/Account Manager won’t be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis”

How to stand out

  • Highlight your experience in managing high-volume SaaS deals and client expansion strategies
    — “driving sales growth by effectively engaging and managing relationships with customers”
  • Demonstrate your ability to use sales tech tools like Salesforce and Outreach effectively
    — “You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others”
  • Showcase your analytical skills with examples of how you've communicated data-driven insights to stakeholders
    — “ability to effectively communicate data-driven insights to both internal and external stakeholders”
  • Emphasize your adaptability and comfort in rapidly changing environments
    — “comfort in a fast-paced, rapidly changing sales environment”
  • Demonstrate your capacity to manage multiple tasks simultaneously with precision
    — “execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful client expansion
  • high client satisfaction
  • accurate forecasting
Typical background
salesaccount managementclient retention

Skills & requirements

Required

Account ManagementSales GrowthClient RetentionExpansion OpportunitiesProspectingPresentationForecasting

Preferred

Client CareHigh Volume Deal Management

Stack & domain

Sales GrowthClient CareAccount ManagementSales ExperienceClient RetentionClient EngagementProactive ApproachOrganizational SkillsCommunicationForecastingIndustrialFrontline TeamsOperations

About the role

Original posting from MaintainX (An Autodesk Company) via Ashby

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use MaintainX to cut unplanned downtime and run better operations, across 16 million managed assets and 92 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions https://adsknews.autodesk.com/en/views/inside-autodesk-operations-solutions/, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

We're currently looking for an Expansion Account Executive based in Montreal, Toronto, Denver, Austin, Miami, San Francisco or Raleigh.

As an Expansion AE - Emerging you'll play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the Emerging segment (300 employees or less). Your expertise in managing a large volume of high velocity deals will be instrumental in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Emerging Expansion AE/Account Manager won’t be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thrives under pressure, is highly organized, and is laser-focused on the client.

What you’ll do:

  • Ownership - You will own a “book of business” from post-sale handoff onwards. You would use your sales experience to effectively engage and build relationships with a large segment of our emerging customers. Know your clients like family and take care of them as such.
  • Expansion - Happy clients tend to expand. You will leverage your experience in navigating high volumes of deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships. 
  • Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
  • Presentation - Articulate key metrics and data to demonstrate the value and impact of our solutions, effectively conveying the return on investment for our clients.
  • Organization - You will manage a book of business and need to execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks.
  • Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
  • Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
  • Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Requirements:

  • A minimum of 2 years of experience in a quota-carrying SaaS sales closing role (New Business AE or Expansion AE/AM).
  • Demonstrated success managing a large volume of prospects while driving product adoption.
  • Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
  • Proven ability to conduct engaging product demonstrations.
  • Adaptability and comfort in a fast-paced, rapidly changing sales environment.
  • Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
  • Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
  • A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
  • An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.
  • Bachelor's degree or higher, ideally in a relevant field.

Bonus if you have:

  • Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
  • Experience with startups and entrepreneurial organizations.
  • Experience working in CMMS or facility operations software.
  • Documented success in working in a remote setting.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com http://benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging http://autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations https://adsknews.autodesk.com/en/news/building-the-future-of-connected-operations/, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk https://adsknews.autodesk.com/en/views/inside-autodesk-operations-solutions/.

Source: MaintainX (An Autodesk Company) careers (Ashby)

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