Family Relations Specialist - Texas

Pediatrics Plus

Frisco, TX

On-siteCareer-pivot friendly

Who this role is best for

Candidates with healthcare experience and strong administrative skills will find this role in the pediatric domain rewarding.

Best fit for

Candidates with healthcare or family support experience and administrative coordination skills
— “committed to creating an environment where children thrive”
Individuals who have worked with children and families across a broad age range
— “Must be able to work with clients birth to age 21 and their families”
Professionals with experience in insurance navigation and scheduling systems
— “Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents”

Things to consider

The role involves frequent physical movement and may require handling heavy objects
— “frequently required to lift and/or move up to 50 pounds”
Candidates must be comfortable with farm animals if assigned to a Farm location
— “must be comfortable around standard farm animals”

How to stand out

Highlight experience with referral systems and insurance coordination in your resume
— “Completes the referral intake process, updates necessary systems”
Showcase your communication and organizational skills with specific examples
— “Ability to communicate effectively and professionally with a wide variety of people”
Demonstrate your computer proficiency with database and scheduling tools
— “Computer skills which includes a working knowledge of keyboarding, database”

Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Complete referral intake process
Schedule evaluations
Communicate effectively with state agencies

Typical background

High School Diploma or equivalent

Skills & requirements

Required

Referral ProcessInsurance BenefitsFunding OptionsOutpatient EvaluationsCommunicationOrganizational SkillsComputer Skills

Stack & domain

CommunicationOrganizational SkillsComputer SkillsDatabaseWord ProcessingSpreadsheetInternet SoftwareMulti-taskingReadingWritingPresenting InformationCommon Sense UnderstandingDress Code ComplianceAttendanceTask CompletionLeadershipProblem-solvingTeamworkPediatric HealthcareTherapyDevelopmental PreschoolInsurance BenefitsFunding OptionsOutpatient EvaluationsState AgenciesOn-site Locations

About the role

Original posting from Pediatrics Plus via Greenhouse

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals who are eager to advocate for families and children with compassion and a heart of service as a Family Relations Specialist.
What we offer:
Competitive Pay
Paid Time Off
Medical, Dental, & Vision Insurance
401K with Company Matching
Company Discounts & Incentives
Professional Development and Leadership Growth Opportunities
State of the Art Facilities & Technology
What you will do:
The Family Relations Specialist will complete the referral process for outpatient therapy and developmental preschool operations.
Completes the referral intake process, updates necessary systems, and requests needed paperwork.
Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.
Schedules outpatient therapy and developmental preschool initial evaluations with parents.
Communicates effectively and timely with state agencies and on-site locations in order to ensure quality of referral process, including phone calls and emails.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What you have:
Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with clients birth to age 21 and their families.
Strong organizational skills with attention to detail and accuracy.
Computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to handle multiple tasks in a very busy environment.
Ability to read and interpret documents such as safety rules, policies, and other company documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
Required Qualifications:
High School Diploma or equivalent.
Bachelor’s Degree, preferred.
Physical Demands:
While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#IND456
Full Time
Compensation: Starts at $17.30 per hour

Source: Pediatrics Plus careers (Greenhouse)