Strong fit for candidates with CNS healthcare experience who manage payer processes and thrive in field-based roles. Must be fluent in English and Spanish and have a track record of resolving access barriers.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Axsome Therapeutics via Greenhouse
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking a a dynamic and skilled Field Access Manager (FAM). This field-based role will collaborate with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence.
The Field Access Manager will have responsibilities at a territory level and exhibit business knowledge of the local landscape. This is a field-based role and candidates must live in their assigned geography.
Job Responsibilities and Duties include, but are not limited to, the following:
Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials)
Ability to develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
Expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
Collaborate effectively with Managed Markets and Sales to address challenges and opportunities with patient access
Assist in educating sales colleagues on product access and patient support programs, as needed
Develop and keep updated knowledge of the local and national payer landscape
Proficient in both virtual and live customer engagements
Communicate territory activity in an accurate and timely manner as directed by management
Overnight travel as indicated by the needs of the business
All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws
Additional responsibilities as assigned
Requirements / Qualifications
Bachelor’s Degree required; graduate degree preferred
Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with a minimum of 2 years as an FAM or RAM working specifically with retail medications (preferably with neurology experience)
Fluency in reading, writing, and speaking English and Spanish
Must live in the territory’s geography
Ability to travel up to 50-75% required, which may include overnight travel
Experience, Knowledge and Skills
Current or recent CNS experience strongly preferred
Experience and expertise working with multiple cross-functional teams
Previous experience working in an entrepreneurial environment with launch experience is preferred
Pharmacy benefit knowledge required, identifying, and educating to payer criteria for prior authorization
Knowledge and understanding of payer segments (e.g., Commercial, Medicare Part D) required
Ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
Demonstrated experience delivering outstanding results
Ability to work independently, manage travel schedules, and schedule visits (territory management)
Proficient in both virtual and live customer engagements
Salary & Benefits
The anticipated salary range for this role is $140,000 - $175,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.