Field Application Scientist, Northeast/Mid-Atlantic

Unchained Labs

East, US

On-site

Who this role is best for

Candidates with biophysical science expertise and customer-facing experience will find this hybrid technical and sales-oriented role in the East US.

Best fit for

Candidates with a background in biophysical techniques and a history of customer training and support
— “Experience teaching or training”
Individuals who have worked with protein stability and biologics applications in the life sciences domain
— “Experience working with protein stability applications, formulations screening, biologics.”
Professionals who enjoy traveling extensively and working in a dynamic, collaborative environment
— “Ability to travel up to 70% overnight when required through, but not limited to Northeast, Mid-Atlantic, Mid-west territories and East Canada.”

Things to consider

This role requires a high level of physical capability, including lifting 40 pounds
— “Able to lift 40 pounds”

How to stand out

Highlight experience with biophysical techniques like DSC, DLS, and ITC in your resume and interviews
— “Working Knowledge of laboratory techniques and fundamentals of biophysical techniques”
Emphasize your ability to deliver pre-sales technical presentations and demonstrations
— “Conduct pre-sales technical presentations and seminars”
Showcase your track record in post-sales account development and customer training
— “Proactively provide post-sales account development support”

Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

conducted pre-sales technical presentations
trained new customers and distributors
maintained CRM system

Typical background

MS degree in Biochemistry, Biophysical sciences or related field5+ years in customer support or related roles

Skills & requirements

Required

Field ApplicationsTechnical PresentationsInstrument DemonstrationsCustomer SupportProduct Training

Preferred

Viral Vector ExperienceLipid Nanoparticle Experience

Stack & domain

Protein Stability ApplicationsFormulations ScreeningBiologicsViral VectorsLipid NanoparticlesFluorescenceUv-visDSCDLSSLSITCDSFTrainingTeamworkCommunicationBiotechnologyLife Sciences

About the role

Original posting from Unchained Labs via Greenhouse

Job Description: Field Applications Scientist, Northeast/Mid-Atlantic
The Top Line
Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem-tackling products that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it. Our tribe is different. We thrive on moving fast, taking risks and persevering through failure. We embrace the unknown and we are happy to make mistakes. We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything.
The Job
We are building the next cool life sciences tools company, and we are looking for the next generation of high-octane sales rock stars. We want people who are willing to roll up their sleeves, sweat, think outside the box and create something special with us.
Responsibilities
Support the Unchained Labs Analytics
Conduct pre-sales technical presentations and seminars
Plan and execute demonstrations of Unchained Labs analytical instruments
Maintain an expert-level knowledge of the Unchained Labs product line
Proactively provide post-sales account development support
Install, QC instruments, and train new customers, new hires and distributors
Provide front-line technical support and work with internal escalation teams as needed
Keep CRM system up to date with customer notes and issues
Maintain positive customer relations
Help Marketing department with localization of marketing activities and materials
Willingness to work with and support the team located across the U.S. or other regions.
Assist with maintenance of the Boston lab
Qualifications
MS degree in Biochemistry, Biophysical sciences or a related scientific field, PhD preferred.
5+ years in customer support, FAS, or related biotech industry roles preferred
Experience working with protein stability applications, formulations screening, biologics.
Experience working with viral vectors and/or lipid nanoparticles is a plus.
Working Knowledge of laboratory techniques and fundamentals of biophysical techniques (ex. Fluorescence, UV-Vis, DSC, DLS, SLS, ITC, DSF, etc.)
Demonstrated experience designing biological assays and solving complex scientific problems
Experience teaching or training
Able to lift 40 pounds
Ability to travel up to 70% overnight when required through, but not limited to Northeast, Mid-Atlantic, Mid-west territories and East Canada.
Location- East US
Compensation:
The US base salary range for this full-time position is $110,000 - $135,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our commission program, and comprehensive health and retirement benefit programs.
US Jobs must have pay transparency on all JD'sUS pay range$110,000—$135,000 USD

Source: Unchained Labs careers (Greenhouse)