Field Learning Ops Specialist

HelloFresh
Aurora, IL
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with technical training experience in the Food & Beverage industry working in a regulated environment, with a focus on collaboration and organizational skills in a fast-paced setting.

Best fit for

  • Candidates with technical training experience in the Food & Beverage industry and bilingual Spanish skills
    — “Experience in the Food & Beverage industry preferred
  • Professionals who thrive in regulated environments and can manage training logistics effectively
    — “Partner with department leaders to identify and prioritize technical and skills gaps
  • Individuals with strong organizational skills and the ability to adapt training methods to diverse needs
    — “Formulate training outlines and determine instructional methods that fit specified training needs

Things to consider

  • Flexible scheduling is required, including nights and weekends
    — “Work flexible schedule including nights and weekends
  • Training effectiveness evaluation is a core responsibility, not just delivery
    — “Evaluate effectiveness of training programs for incorporation of taught skills

How to stand out

  • Highlight experience in designing training curricula and evaluating outcomes
    — “Develop training curricula and/or recommend or utilize vendor programs
  • Emphasize ability to coordinate with managers and supervisors for training scheduling
    — “Communicate and work with managers and supervisors to coordinate and schedule training
  • Showcase bilingual Spanish skills and familiarity with training in regulated environments
    — “Bachelor’s degree and 2+ years of professional experience, preferably in technical training in a regulated environment
  • Demonstrate proficiency with Microsoft and Google Suite in your resume or interview
    — “Advanced skills in Microsoft Suite and Google Suite
  • Include examples of managing training events and logistics in your application materials
    — “Manage technical training events including arrangement of equipment procurement
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • effective training programs
  • improved employee performance
Typical background
technical trainingfood service

Skills & requirements

Required

Training Program DevelopmentCurriculum DesignTraining DeliveryTraining Evaluation

Preferred

Food & Beverage Industry ExperienceSpanish

Stack & domain

Technical TrainingMicrosoft SuiteGoogle SuiteCommunicationProblem-solvingOrganizationFood & Beverage Industry

About the role

Original posting from HelloFresh

Field Learning Specialist 

As the Field Learning Specialist for Factor_, you will be responsible for developing and executing onboarding and recurring training programs for all new and existing kitchen and fulfillment staff across our three operations facilities. You have the autonomy to identify training gaps and develop a plan of execution to ensure all employees are operating at their full potential.

You will…

Facilitate group and individual instruction and training covering a range of technical, operational, and/or management areas 

Partner with department leaders to identify and prioritize technical and skills gaps, work with subject matter expert to learn the gold standard process/behavior

Develop training curricula and/or recommend or utilize vendor programs that meet instructional goals and objectives

Formulate training outlines and determine instructional methods that fit specified training needs and effective delivery such as individualized training, group instruction, lectures, demonstrations, meetings, and workshops

Select or develop training aids including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works

Perform administrative functions necessary to document training programs and track employee training and progress

Manage technical training events including arrangement of equipment procurement, room reservation, and facilities requests.

Evaluate effectiveness of training programs for incorporation of taught skills and techniques into employee work behavior and revise accordingly

Communicate and work with managers and supervisors to coordinate and schedule training

Stay abreast of the new trends and tools in employee development

You are able to...

Design, develop, implement, and evaluate training plans, curricula, and methodology

Communicate effectively both written and verbal, and to listen, question, interpret, and clarify

Present complex information and respond to questions from a variety of audiences

Solve practical problems and detect or identify training problems

Remain organized and produce accurate, detailed, and high-quality work in a fast-paced environment

Manage time efficiently and perform crucial tasks in a timely fashion

Work flexible schedule including nights and weekends

At a minimum, you have...

Bachelor’s degree and 2+ years of professional experience, preferably in technical training in a regulated environment

Proficiency with computer hardware and software

Advanced skills in Microsoft Suite and Google Suite

Experience in the Food & Beverage industry preferred

Bilingual in Spanish

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

Generous PTO and flexible attendance policy 

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range$63,000—$67,500 USD

Source: HelloFresh careers

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