Field Operator - Harrisburg, PA

Traba
Harrisburg, PA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with customer-facing experience working in logistics or staffing environments, who are comfortable with flexible work arrangements and managing onboarding processes.

Best fit for

  • Candidates with customer-facing experience in staffing or logistics who are community-oriented and adaptable to shifting priorities.
    — “support the broader market and may interact with multiple customer sites as volume and coverage needs dictate
  • Individuals with strong interpersonal and communication skills who can represent the company professionally to diverse stakeholders.
    — “Professional demeanor and ability to represent Traba with workers, partners, and client stakeholders.
  • Candidates who are comfortable with large group presentations and managing onboarding processes in high-volume settings.
    — “Comfortable running large group onboarding sessions and presenting in front of workers.

Things to consider

  • The role requires being on-site at multiple customer locations, which may involve frequent travel or site shifts.
    — “may interact with multiple customer sites as volume and coverage needs dictate

How to stand out

  • Highlight experience in managing onboarding processes and large groups in your resume and interview responses.
    — “running large group onboarding sessions when volume calls for it
  • Emphasize your ability to build community partnerships and manage relationships with diverse stakeholders.
    — “Develop and maintain relationships with workforce centers, community organizations, and local partners
  • Showcase your proactive communication and problem-solving skills with specific examples from past roles.
    — “Maintain consistent, proactive feedback loops with Traba HQ
  • Demonstrate your adaptability and ability to shift priorities in fast-paced environments.
    — “Flexible and adaptable — able to shift priorities and locations as market needs evolve.
  • If bilingual, emphasize your fluency in Spanish and how it improves your ability to engage with a broader workforce.
    — “Bilingual (English & Spanish) communication is strongly preferred.
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful worker placements
  • strong community partnerships
  • efficient worker funnel management
Typical background
operationscustomer servicerecruiting

Skills & requirements

Required

RecruitingOnboardingCustomer Relationship ManagementCommunity BuildingPPE Management

Preferred

Bilingual Communication

Stack & domain

RecruitingOnboardingVettingCommunicationTeamworkAdaptabilityWorkforce ManagementOn-site Support

About the role

Original posting from Traba via Ashby

ABOUT THE ROLE

As a Field Operator, you will serve as Traba's in-market operational hands — focused on recruiting, onboarding, and preparing workers for placement across the market. Rather than being anchored to a single customer, you'll support the broader market and may interact with multiple customer sites as volume and coverage needs dictate.

You'll be the local face of Traba to our workforce: building community partnerships, running onboarding sessions, and making sure every worker is vetted, prepared, and ready to succeed on their first shift. This role requires professionalism, strong recruiting instincts, and the flexibility to flex across worker funnel needs in a fast-paced environment. Bilingual (English & Spanish) communication is strongly preferred.

RESPONSIBILITIES

  • Worker Relationship Management: Build strong relationships with workers across the market — owning the experience from recruiting through placement and providing timely updates, feedback, and support.
  • Community & Partner Relationships: Develop and maintain relationships with workforce centers, community organizations, and local partners to drive worker pipeline and brand presence in the market.
  • Worker Vetting & Onboarding: Oversee worker vetting, drug testing, and onboarding end-to-end, including running large group onboarding sessions when volume calls for it.
  • Worker Funnel Management: Manage the full worker funnel — sourcing, screening, scheduling, and converting applicants into placement-ready workers.
  • New Start Scheduling: Coordinate interviews and start schedules for new hires across customer sites, ensuring workers are matched to the right opportunities at the right time.
  • PPE & On-Site Support: Distribute and manage PPE, and provide on-site presence at customer facilities as needed to support new starts, escalations, or peak coverage.
  • Communication & Reporting: Maintain consistent, proactive feedback loops with Traba HQ — flagging market trends, funnel issues, or coverage risks early.

REQUIREMENTS

  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Bilingual (English & Spanish) strongly preferred.
  • 1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
  • Strong recruiting instincts and the ability to source, screen, and convert candidates.
  • Comfortable running large group onboarding sessions and presenting in front of workers.
  • Strong interpersonal, verbal, and written communication skills (email and in-person).
  • Professional demeanor and ability to represent Traba with workers, partners, and client stakeholders.
  • Flexible and adaptable — able to shift priorities and locations as market needs evolve.
  • Organized, detail-oriented, and a proactive problem solver.
  • Comfortable working in fast-paced, dynamic warehouse and field environments.

COMPENSATION

Competitive hourly base pay plus performance-based incentives tied to worker onboarding and successful placements.

Source: Traba careers (Ashby)

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