Field Service Technician

AMAROK

Saint Louis, MO

Career-pivot friendly

Who this role is best for

A natural match if you have hands-on experience with security systems and are comfortable with overnight travel.

Best fit for

Candidates with hands-on field experience in security systems and a willingness to travel overnight.
— “Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles”
Individuals who thrive in a collaborative environment and enjoy problem-solving with a team.
— “Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.”
Professionals with a background in preventive maintenance and system upgrades for commercial properties.
— “Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites”

Things to consider

The role demands physical stamina for tasks like climbing ladders and operating heavy machinery.
— “Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.”
Candidates must be able to work independently and manage their own daily route and service calls.
— “Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.”

How to stand out

Emphasize your experience with access control systems or fire alarms in your resume and interview.
— “experience with access control systems and/or fire alarms is a plus”
Highlight your ability to troubleshoot complex system issues and deliver solutions efficiently.
— “Strong ability to analyze and troubleshoot system issues effectively”
Showcase your organizational skills and attention to detail in managing service reports and inventory.
— “Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.”
Demonstrate your experience with OSHA compliance or certifications in your application materials.
— “OSHA certification and/or familiarity with OSHA compliance is strongly preferred”

Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

conduct preventative maintenance
assist with site planning

Typical background

2+ years of hands-on experience troubleshooting and installing systems

Skills & requirements

Required

Preventative MaintenanceTroubleshootingSystem UpgradesCustomer Service

Preferred

Access Control SystemsFire Alarm Systems

Stack & domain

TroubleshootingInstalling SystemsAccess Control SystemsFire AlarmsOSHA CertificationTeamworkCommunicationSecurityPerimeter Security

About the role

Original posting from AMAROK via Greenhouse

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.
Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide.
Approximate Year End Earnings: $65,000 – $85,000 (inclusive of base pay and average overtime). Hourly compensation range is $27.00 – $31.00 per hour determined by experience, skill set, travel requirements, and geographical location.
Key Responsibilities
Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
Track and submit expense reports in compliance with company policies.
Requirements & Qualifications
Must be available to travel Monday–Friday weekly
Valid Driver’s License
At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
OSHA certification and/or familiarity with OSHA compliance is strongly preferred
Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc. 
Strong ability to analyze and troubleshoot system issues effectively
Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations
This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you!
Benefits
Excellent benefits package (Medical, Dental, Vision)
Per Diem for overnight travel
Company vehicle and company paid travel expenses
Yearly Bonus
Highly competitive pay (windshield time paid)
Short & Long-term disability
Life Insurance
Flexible Spending Account (Section 125)
Tuition Reimbursement Program
Matching 401K retirement plan
Excellent training
Career Advancement
See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here – https://amarok.com/privacy-policy/

Source: AMAROK careers (Greenhouse)