Filson Seasonal Retail Sales Associate - Naperville

Filson
Naperville, IL
On-siteCareer-pivot friendly

Who this role is best for

Aimed at entry-level or mid-level retail professionals who are available for seasonal work and thrive in guest-facing environments.

Best fit for

  • Candidates with retail or customer service experience and availability during peak holiday seasons
    — “Support the team during peak holiday months, November - January”
  • Individuals who are physically capable and comfortable with manual labor in a store environment
    — “Able to lift and carry 30 pounds, as needed”
  • Those with a genuine interest in fashion, technical gear, or outdoor lifestyles and a service-oriented mindset
    — “Interest in fashion, technical gear, and/or outdoor lifestyles”

Things to consider

  • The position requires availability during Thanksgiving and Christmas weeks, which may conflict with personal plans
    — “Must be available the week and weekend of Thanksgiving and Christmas week”
  • The role may end before the seasonal employment period concludes, depending on business needs
    — “could end on or before the seasonal holiday period end date depending on business needs”

How to stand out

  • Highlight experience with retail operations and customer engagement in your resume and interview responses
    — “Support the store business with personal selling achievements and the store's day-to-day operations”
  • Emphasize your ability to adapt to high-change environments and maintain a positive attitude
    — “Flexible and adaptable to a high-change environment”
  • Showcase your organizational skills and attention to detail with examples of store maintenance or inventory tasks
    — “Keeping all areas of the store clean, presentable, and stocked”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Support the store business with personal selling achievements and the store's day-to-day operations
Typical background
Experience in guest facing service

Skills & requirements

Required

Retail SalesCustomer ServiceVisual StandardsOperational StandardsTeamwork

Preferred

FashionTechnical GearOutdoor Lifestyles

Stack & domain

RetailSalesCustomer ServiceGift WrappingInventory ManagementOperational RequirementsShippingPackingCommunicationTeamworkLeadershipTime ManagementFashion

About the role

Original posting from Filson via Greenhouse

Seasonal Retail Sales Associate

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

A Seasonal Sales Associate is responsible for supporting the Team through peak business times for a temporary predetermined amount of time. They will support the store business with personal selling achievements and the store's day-to-day operations. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment.

What you'll do:

Ensure consistent Filson Way Guest Experience standards are met.

Ensure Visual and Operational Standards are met.

Greeting guests, answering phones, engaging guests daily.

Gift Wrapping, as needed.

Support the team during peak holiday months, November - January

Achieve daily and weekly selling goals

Occasionally support store events (in-store or offsite) outside of store posted operating hours, if needed

Keeping all areas of the store clean, presentable, and stocked; perform duties related to opening and closing the store

Processing shipments, packing orders and other operational requirements as needed, including refilling sizes and backstock

Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.

Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within

Availability to include either/and/or days, nights and weekends as needed for the business.

Must be available to work during the weeks of Thanksgiving and Christmas

Temporary position, could end on or before the seasonal holiday period end date depending on business needs, availability and/or labor hour needs.

Other duties assigned as needed

Who you are:

Passionate about helping others, guest facing service mentality

Experience in guest facing service preferred

Has personal time management skills

Strong communication, both written and verbal skills

Dependable Team player

Curious, friendly, outgoing, positive and optimistic

Flexible and adaptable to a high-change environment

Must be available the week and weekend of Thanksgiving and Christmas week leading into the New Year

Must be available to work weekends, holidays, and extended hours as needed

Confident, not afraid to insert yourself in new situations

Interest in fashion, technical gear, and/or outdoor lifestyles

Must be 18+ yrs old

Additional Requirements:

Able to stand for 8 hours

Able to lift and carry 30 pounds, as needed

Able to reach overhead, as needed

Able to pull clothing and luggage from shelves

Able to bend, kneel, or stoop

Seasonal Benefits:

Employee discount in-store on most Filson products

Opportunity to achieve 2026 monthly bonus (Oct - Dec 2026 only) while in good standing

Employment Details:

Employment Type: Seasonal (temporary)

Employment Period: Begins October 25, 2026 - January 23, 2027, not to exceed 90 days of seasonal status employment

Start dates may be anytime between October 25 to December 12, 2026

Seasonal employment may conclude anytime within the seasonal employment period based on but not limited to, the needs of the business, scheduling availability, labor hours allowed, and your personal productivity.

The last day allowed to work as a seasonal status will be January 23, 2027 for any seasonal employees, regardless of start date.

Depending on store needs, potential opportunity for continued employment after the seasonal period ends.

Compensation type: hourly

Compensation:

Starting at $17.05 - $19.00 per hour

Note:   This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

Salary range:$17.05—$19 USD

Source: Filson careers (Greenhouse)

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