Firmwide Deposits - Product, Senior Associate

JPMorgan Chase
Plano, TX
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in product development and digital platforms.

Best fit for

  • Candidates with a background in product development and digital platforms, especially those who thrive in agile environments.
    — “Consumer Deposit Experience Area Product operates in an agile environment supporting all Lines of Business”
  • Individuals who have experience in cross-functional collaboration and align product strategies with customer needs.
    — “Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products”
  • Professionals who have a proven track record of driving business outcomes through user research and market analysis.
    — “Supports discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap”

Things to consider

  • This role requires managing a product backlog and aligning it with strategic product goals.
    — “Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap”
  • Candidates must be able to synthesize large amounts of information and make quick, data-informed decisions.
    — “Synthesize large amounts of information in order to inform and make decisions quickly”

How to stand out

  • Highlight your experience with user research and journey mapping in your resume and interview responses.
    — “Supports the collection of user research, journey mapping, and market analysis”
  • Demonstrate your ability to guide products toward maximum client value with specific examples from your past work.
    — “Guide the product towards creating maximum value for our clients”
  • Showcase your understanding of the product development life cycle and how you've applied it in previous roles.
    — “Experience in product life cycle activities including discovery and requirements definition”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful product launches
  • customer satisfaction
  • team collaboration
Typical background
product managementsoftware developmentbusiness analysis

Skills & requirements

Required

Product DevelopmentUser ResearchProduct RoadmapRequirements DefinitionProduct Metrics AnalysisCross-functional Collaboration

Preferred

JiraConfluenceAgile Methodologies

Stack & domain

Product ManagementData AnalyticsCommunicationTeamworkFinance

About the role

Original posting from JPMorgan Chase

Unleash your expertise in discovery optimization and product development by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations to deliver high-quality products that resonate with customers.

As a Senior Product Associate within the Firmwide Core Deposits team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. 

The Consumer Deposit Experience Area Product operates in an agile environment supporting all Lines of Business, sitting at the intersection of the product, business and technology. The role will work cross-functionally to drive business outcomes while putting customers front and center.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

Supports discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Writes the requirements, epics, and user stories to support product development 

Considers and plans for upstream and downstream implications of new product features on the overall product experience

Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Manage work in a highly organized, flexible manner, while staying focused on critical scope

Guide the product towards creating maximum value for our clients

Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management 

Experience in product life cycle activities including discovery and requirements definition

Developing knowledge of data analytics and data literacy

Self-starter able to thrive in a fast-paced, collaborative, and cross-functional environment

Excellent relationship-building and communication skills, with ability to establish trust and credibility across senior stakeholders, lines of business, and functions

Established track record of delivering results in a complex environment 

Experience managing products in the digital space, with a strong understanding of digital platforms, technologies, and user experiences

Preferred qualifications, capabilities, and skills

Bachelor’s degree

Deep knowledge of the product development life cycle

Exhibit thought leadership and innovative thinking

Knowledge of Jira, Confluence, and Agile Methodologies 

Be results-oriented with a strong attention to detail

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Source: JPMorgan Chase careers

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