Fitness Manager

EōS Fitness

San Antonio Loop 1604 Bandera Rd, US

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have sales and fitness management experience.

Best fit for

Candidates with a background in both sales and fitness management, especially in team development and client acquisition.
— “This role is perfect for individuals passionate about sales and helping our members achieve their health and wellness goals.”
Those who have led teams in high-energy, service-oriented environments and have a track record of exceeding sales targets.
— “Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals.”
Professionals who thrive in a collaborative setting with a clear focus on member engagement and loyalty.
— “To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.”

Things to consider

The role requires physical stamina and the ability to lift more than 40 lbs regularly.
— “Ability to bend routinely and repetitively to lift more than 40 lbs.”
Candidates must be prepared to complete CPR certification within 30 days of hire.
— “CPR certification required within 30 days of hire.”
The position involves direct, in-person interaction with members and staff in a gym setting.
— “Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.”

How to stand out

Highlight experience in hiring and training fitness staff, with specific metrics on team performance.
— “Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.”
Emphasize your ability to manage payroll and ensure timely, accurate payments for team members.
— “Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.”
Showcase your track record in resolving member concerns and improving client retention.
— “Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.”
Demonstrate your skills in using MS Office and interpreting data reports for performance tracking.
— “Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system.”
Emphasize your ability to communicate clearly and maintain team cohesion during emergencies.
— “In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Achieving sales targets
Building a cohesive personal training team
Ensuring high-quality customer service

Typical background

Fitness industry experienceSales experienceCustomer service experience

Skills & requirements

Required

Fitness ManagementSalesTeam ManagementPersonal TrainingCustomer ServiceHealth And Safety Compliance

Preferred

Fitness InstructionNutrition Counseling

Stack & domain

SalesTrainingSupervisionCustomer ServiceHealth And SafetyLeadershipCommunicationTeamworkProblem SolvingFitnessPersonal Training

About the role

Original posting from EōS Fitness via Greenhouse

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
EōS Fitness is seeking a highly motivated and sales driven leader to take on the role of Fitness Manager. This role is perfect for individuals passionate about sales and helping our members achieve their health and wellness goals. Reporting to the District Fitness Manager, the Fitness Manager will spend time in the club working on the floor, setting appointments, and building relationships with the members while selling training packages and developing their team of personal trainers to do the same. The Fitness Manager must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results, and motivating clients.
Position Purpose: Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members are receiving exceptional fitness experience.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.
Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications.
Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
2 years of management experience; fitness/personal training management is a plus!
3-4 years of customer service experience.
Personal Training sales experience is highly preferred.
Prior experience or strong interest in the fitness industry.
Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
Excellent relationship building and influencing skills with people at all levels and in all functions.
Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors.
Excellent MS Office skills.
And, of course, someone who embraces our Core Values!
Requirements:
Must successfully pass background check.
CPR certification required within 30 days of hire.
Must have valid PT certification.
Previous sales experience required.
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system.
Ability to bend routinely and repetitively to lift more than 40 lbs.
Eligible for additional compensation inclusive of:
Variable income opportunities including commission and bonus
Post training increase
Salary Pay Range $60,000—$60,000 USDBenefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise – including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Source: EōS Fitness careers (Greenhouse)