Fleet Health Specialist

Waymo
San Francisco, CA

Who this role is best for

A natural match if you have experience in automotive fleet management and technical root cause analysis. This role emphasizes cross-functional collaboration and data-driven decision-making across multiple U.S. markets.

Best fit for

  • Candidates with automotive fleet management experience and a background in technical root cause analysis
    — “Demonstrated ability to execute and facilitate technical root cause analysis initiatives along side engineering partners”
  • Individuals who have worked with automotive OEMs and complex systems diagnostics
    — “Diagnostic troubleshooting experience with HV, CAN, Flexray, LIN, HVAC, cooling, chassis, and suspension”
  • Professionals with strong data analysis skills and a track record of cross-functional collaboration
    — “Foster highly collaborative cross-functional relationships with operations, engineering, and external suppliers”

Things to consider

  • Travel to operational regions may be required to perform fleet inspections
    — “Travel to operational regions to perform fleet inspections”
  • This role demands alignment with executive stakeholders across diverse geographic areas
    — “The ability to partner with and align executive stakeholders across a diverse geographic and functional landscape”

How to stand out

  • Highlight experience in defining metrics calculations and data signal availability improvements
    — “work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations”
  • Emphasize your ability to drive corrective actions and mitigate scaled risk
    — “Drive corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk”
  • Showcase your ability to generate offline time attribution reports and improve fleet performance
    — “Analyze end-to-end capability recovery metrics, generate reports of offline time attribution”
  • Demonstrate your ability to deliver recurring fleet performance reports and escalate findings
    — “Deliver recurring reports on fleet performance against availability targets”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • performed fleet inspections
  • generated reports on fleet performance
  • driven corrective actions
Typical background
experience in fleet managementbackground in automotive technology

Skills & requirements

Required

Fleet ManagementRoot Cause AnalysisData AnalysisFleet Tooling

Preferred

HV, CAN, Flexray, LIN, Hvac, Cooling, Chassis, Suspension

Stack & domain

Fleet ManagementData AnalysisFleet Health MetricsCommunicationCollaborationProblem-solvingAutonomous DrivingFleet Operations

About the role

Original posting from Waymo

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

This role will report to the Fleet Manager.

You will:

Perform quantitative and qualitative analyses with internal partners and stakeholders that translates data into actionable insights for fleet health metrics across multiple markets. Additionally work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations

Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to cross-functional Engineering and Operations teams as needed

Drive corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk, reduces disruption, prevents issue recurrence, and ensures resilient fleet operations

Analyze end-to-end capability recovery metrics, generate reports of offline time attribution, and drive cross functional technical and operational improvement efforts

Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies 

are met to ensure fleet online rate

Foster highly collaborative cross-functional relationships with operations, engineering, and external suppliers, 

to ensure consistent and effective issue response strategies

You have:

A B.A., B.S. and/or an automotive technology degree

3+ years experience in automotive service, fleet management, and/or automotive technology development

Demonstrated ability to execute and facilitate technical root cause analysis initiatives along side engineering

 partners

Strong competency with Google Workspace tools or equivalent (word processing, spreadsheets, slide decks)

Excellent written and verbal communication, documentation and presentation skills, facilitating clear and open

 communication and collaboration across all levels of the organization with a proven ability to influence large 

cross-functional teams

We prefer:

Diagnostic troubleshooting experience with HV, CAN, Flexray, LIN, HVAC, cooling, chassis, and suspension

Technical understanding of complex automotive and autonomous driving systems as well as systems diagnostics best practices and root cause analysis best practices"

Experience with Automotive OEM

The ability to debug complex electrical, mechanical, optical and software systems

Experience with SQL, R, or other data analytics language

Demonstrated ability to partner with and align executive stakeholders across a diverse geographic and 

functional landscape

The expected hourly range for this position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Hourly Range$62.50—$76.93 USD

Source: Waymo careers

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