Food Program Manager

Hydrite

Spencer, IA

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in food industry sanitation and a track record of managing customer relationships.

Best fit for

Candidates with hands-on food sanitation experience and a history of customer relationship management
— “provide consultative service to Hydrite’s sanitation customers within the Food Industry”
Individuals who thrive in a collaborative environment with regional and business development teams
— “aid the Business Development Managers and Regional Managers in managing the relationship at all levels of management as required”
Professionals with mechanical aptitude and strong communication skills for on-site problem-solving
— “Possess mechanical aptitude and excellent verbal and written communication skills”

Things to consider

Overnight travel is a significant commitment in the NW Iowa region
— “Overnight travel is required throughout the NW Iowa region based on business needs”
Candidates must be prepared to communicate deviations immediately to their supervisor
— “Communicate, immediately, ALL deviations from survey to their Regional Manager. No exceptions.”

How to stand out

Highlight your ability to identify latent customer problems and propose solutions
— “Proficient at identifying latent customer problems and their solutions”
Demonstrate experience in preparing written reports and service plans
— “Prepare written service/usage reports as requested by their customer and manager”
Emphasize your understanding of food sanitation processes and their impact on profitability
— “Have a strong understanding of food and/or dairy sanitation, its affect on food quality, and customer profitability”
Showcase your training and presentation experience, especially in group settings
— “Speak in group settings to train sanitation employees”
Demonstrate familiarity with regulatory compliance, specifically RCRA standards
— “Must be RCRA compliant”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

meeting PAMP goals
service/usage report preparation
customer training

Typical background

5+ years experience in a related field

Skills & requirements

Required

Plant Sanitation Program OptimizationCustomer ServiceProcess Flow UnderstandingService Plan DesignTraining

Preferred

Food And Dairy SanitationMechanical Aptitude

Stack & domain

Plant SanitationPAMP GoalsService/usage ReportsProcess FlowCustomer ProblemsCustomer SolutionsPlant SurveysPresentationsService PlansCost Plan AdjustmentsSales/service Task CycleSopsTraining Sanitation EmployeesRCRA ComplianceRegulatory ComplianceHealth & SafetyProcess TrainingCommunicationInterpersonal SkillsEnglish Language ProficiencyDriver's LicenseExcellent Driving RecordConsultative ServiceRelationship ManagementCustomer ServiceProblem-solvingFood IndustrySanitationPlant OperationsTraining

About the role

Original posting from Hydrite via Greenhouse

WHO WE ARE
We are a company where people matter.
We are family driven.
We are financially strong.
And we are looking for problem-solvers to join our growing team.
BENEFITS
Up to 10% Retirement Contribution
$600 per Year Wellness Incentive
Three Weeks Starting Paid Time Off
Medical, Dental, and Vision - Eligible first day of the month following hire date.
JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk
Food Program Manager
The primary purpose of this position is to provide consultative service to Hydrite’s sanitation customers within the Food Industry. The secondary purpose is to aid the Business Development Managers and Regional Managers in managing the relationship at all levels of management as required and to aid in growing the business within each account.
Overnight travel is required throughout the NW Iowa region based on business needs.
Primary responsibilities include:
Service customers optimizing their plant sanitation programs to the performance standards set forth in the plant survey and PAMP goals.
When applicable, identify and facilitate corrective actions on-site before engaging assistance from other Hydrite departments or personnel.
Determine, articulate and manage the sequential steps necessary to meet PAMP goals.
Prepare written service/usage reports as requested by their customer and manager.
Required to understand and articulate the process flow at each account.
Proficient at identifying latent customer problems and their solutions.
Communicate, immediately, ALL deviations from survey to their Regional Manager. No exceptions.
Assist as needed in plant surveys, presentations, and the service plans design to deliver the full value of Hydrite’s service program, i.e., continuous profit improvement for the customer.
When and where applicable, be able to make adjustments to the customer’s cost plan.
Meet annual goals and objectives established mutually with their respective Regional Manager and execute sales/service task cycle.
Perform all duties outlined in relevant SOPs and all other duties to be assigned.
Speak in group settings to train sanitation employees.
Diligently meet the needs of their customers both external, and within Hydrite.
Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers
Perform all duties outlined in relevant SOPs and all other duties to be assigned.
Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant.
REPORTING STRUCTURE
This position reports to the Regional Manager.
PREFERRED EXPERIENCE
Bachelor’s Degree from an accredited college/university is preferred but not required; technical or marketing degree a plus.
Minimum 5 years experience in a related field.
Have a strong understanding of food and/or dairy sanitation, its affect on food quality, and customer profitability.
Possess mechanical aptitude and excellent verbal and written communication skills.
Strong computer skills and knowledge of Power Point, Word, Excel, and other related software is required.
Is a self starter.
Must possess a valid driver’s license with an excellent driving record.
Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
ADDITIONAL BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA
LinkedIn: linkedin.com/company/hydrite-chemical-co-
Facebook: facebook.com/hydrite
YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI
Learn more about Hydrite on our website: www.hydrite.com/careers

Source: Hydrite careers (Greenhouse)