Forward Deployed Creative

Epidemic Sound

Stockholm HQ, Sweden

Hybrid

Who this role is best for

Strong fit for creative professionals who build and refine visual/video outputs with AI tools and collaborate closely with enterprise clients.

Best fit for

Creative professionals with experience in enterprise client engagement and AI tools
— “You might have grown up in an agency, a studio or a production house as a designer, motion artist, filmmaker, editor or else.”
Individuals who thrive in client-facing roles and have a deep understanding of customer needs
— “Are commercially aware and curious about why a customer needs something, not just what they’re asking for.”

Things to consider

This role requires in-person collaboration at the Stockholm HQ despite being a hybrid role
— “hybrid role sitting at the intersection of creative craft, AI build, and customer success”
Candidates must be prepared to help define new team standards and ways of working
— “You’ll also help define the function - from its standards and ways of working to how it collaborates with customers and our core product teams.”

How to stand out

Highlight your ability to independently produce creative outputs from concept to finish
— “You can move from an idea to a finished creative output without needing someone else to make every step happen.”
Showcase experience with enterprise clients and AI-native creative tools in your portfolio
— “Your work has reached enterprise users and you can show it to us - particularly visual, video, digital, or advertising work produced with quality creative AI tools.”
Emphasize your customer-obsessed approach and ability to communicate with both creative and technical teams
— “Communicate naturally with enterprise customers, creative and technical teams.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

creative work
AI build
customer success
commercial opportunities
trust building

Typical background

creative craft and technology backgroundenterprise clients experience

Skills & requirements

Required

Creative CraftAI BuildCustomer SuccessLive DemosClient ConversationsCreative InstinctsTechnical RangeCustomer Trust BuildingProduct AdoptionCommercial Acumen

Preferred

Ai-nativeCreative TechnologistEnterprise Clients ExperienceDesignerMotion ArtistFilmmakerEditor

Stack & domain

AIGenerative ModelsDesign ToolsCustomer SuccessSalesCreativeVideoMusic

About the role

Original posting from Epidemic Sound via Ashby

Founded in 2009 and headquartered in Stockholm, Epidemic Group is a global creative platform on a mission to reimagine storytelling through music, sound, video, and AI. The group comprises Epidemic Sound, the world's leading soundtracking platform; Soundly, its sound effects platform; Overtone Studios, the group's mood and functional music label; Plenty Labs, an AI-native creative platform for enterprises and creative professionals teams; and Blenda Labs, a next generation video entertainment company. The group is backed by EQT, Blackstone, Creandum, Atwater Capital, Alecta, AMF, and IMAS Foundation.
PlentyLabs, part of Epidemic Group, is an AI-powered collaborative canvas where creative teams make images, video, music and voice in one place. It pairs every leading generative model with built-in design tools, editable layers, brand kits and an AI agent, so a team can go from first idea to a finished set of assets in every format and language without switching tools. A Swedish company, it has been part of Epidemic Sound since April 2026.
The Role
We're looking for a Forward Deployed Creative to join our newly built Forward Deployed team in Stockholm. This is a hybrid role sitting at the intersection of creative craft, AI build, and customer success. You'll sit next to sales as an AI creative partner: winning trust in pre-sales, leading onboarding, and turning new accounts into teams that love the product.
You'll work closely with sales and product every day, helping new clients get real value from what you build together. We're looking for someone with strong creative instincts, enough technical range to build quickly without leaning on engineering, and a natural way of becoming the person a client asks for by name.
As one of our first Forward Deployed Creatives, you’ll also help define the function - from its standards and ways of working to how it collaborates with customers and our core product teams.
Your key responsibilities include
Creative & Technical Craft
Create and refine visual and video work yourself, with a level of craft that makes prospective customers fall in love with our product.
Become an expert in Plenty Labs fast and help us make it an even better tool for creative professionals, by constantly sharing your feedback.
Customer Success
Lead live demos and client conversations with ease, turning skeptics into believers and believers into customers who are obsessed with our product.
Champion adoption from the inside, finding the people who'll carry the work forward and staying close enough to see how it's really being used - because that closeness is what keeps customers in love with the product.
Commercial
Stay obsessively attuned to what clients need next, and bring those opportunities to sales at the right moment.
Build trust by being upfront about what's realistic, rather than promising more to win favor - because customers fall in love with products built by people who tell them the truth.
Requirements
You bring a strong background working at the intersection of creative craft and technology, with experience working with enterprise clients. You might have grown up in an agency, a studio or a production house as a designer, motion artist, filmmaker, editor or else. Or you might be a designer turned AI-native, or a creative technologist who thrives in client-facing roles. Whatever your path, you care deeply about creative work, and today you’re creating and building in the creative AI space. The exact background matters less than how you work.
You’ll thrive in this role if you:
Your work has reached enterprise users and you can show it to us - particularly visual, video, digital, or advertising work produced with quality creative AI tools.
You can move from an idea to a finished creative output without needing someone else to make every step happen.
Communicate naturally with enterprise customers, creative and technical teams.
Are deeply customer-obsessed, with a passion for helping clients truly understand our product and completely fall in love with what it does.
Are commercially aware and curious about why a customer needs something, not just what they’re asking for.
Take ownership, move quickly, and are comfortable figuring things out when there isn’t an established playbook.
Equal opportunity employer
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.
Application
Ready to make the world feel your work? Please apply, in English.

Source: Epidemic Sound careers (Ashby)