Forward Deployed Engineer - AI Inference

FriendliAI
San Francisco, CA
Hybrid

Who this role is best for

Geared toward candidates with hands-on experience in AI inference and cloud infrastructure, comfortable with customer-embedded work and Kubernetes-based deployments

Best fit for

  • Candidates with experience in DevOps or SRE for AI applications and a background in large-scale system design
    — “If you have worked in DevOps, platform engineering, or SRE for AI applications, this is your ideal position”
  • Professionals with a background in GPU-based computing and generative AI model serving who can translate technical knowledge into customer solutions
    — “Experience with GPU-based computing and generative AI model serving workloads”

Things to consider

  • This role requires direct customer collaboration and may demand frequent travel or on-site presence
    — “You will work directly with customers to solve and implement production-grade applications”
  • Candidates must be experienced with specific AI inference frameworks and observability tools
    — “Familiarity with inference frameworks (Triton, vLLM, TensorRT, DeepSpeed-Inference)”
  • A degree in Computer Science or a related field is required, which may be a barrier for some candidates
    — “Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent”

How to stand out

  • Highlight experience with Kubernetes and AI inference frameworks in your resume and interview responses
    — “Deploy and manage containerized workloads across Kubernetes clusters”
  • Emphasize your ability to solve real-world performance bottlenecks and provide temporary fixes
    — “Diagnose production issues, such as performance bottlenecks, and implement temporary fixes as needed”
  • Showcase your work in integrating AI infrastructure into CI/CD pipelines and automating deployments
    — “Collaborate with customers’ DevOps teams to integrate FriendliAI’s infrastructure into their CI/CD workflows”
  • Demonstrate your ability to lead technical sessions and translate complex concepts into actionable steps
    — “Lead workshops, technical sessions, or webinars to help customers master infrastructure best practices”
  • Include specific examples of deploying large models on GPU or cluster environments in your application materials
    — “Experience deploying large models (LLMs, diffusion models) on GPUs or clusters”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful deployment of AI workloads
  • improved customer satisfaction through technical support
Typical background
cloud infrastructureDevOpsreliability engineering

Skills & requirements

Required

Cloud InfrastructureDevOpsReliability EngineeringKubernetesDockerTerraformHelmDistributed SystemsNetworkingPerformance TuningGpu-based ComputingAI ToolingAWSGCPOCI

Preferred

Deploying Large ModelsInference FrameworksObservability StacksNetworking SecurityOn-prem Deployments

Stack & domain

KubernetesDockerTerraformHelmGpu-based ComputingGenerative AI Model Serving WorkloadsInference Frameworks (triton, Vllm, Tensorrt, Deepspeed-inference)Observability Stacks (prometheus, Grafana, Loki, ELK, Otel)Networking Security And Compliance Frameworks (e.g., SOC 2)Problem-solvingDebuggingCollaborationLeadershipTechnical SessionsWebinarsAIDevOpsPlatform EngineeringSRECloud InfrastructureBackend SystemsAI Tooling

About the role

Original posting from FriendliAI via Ashby

About the job

FriendliAI is seeking a Forward Deployed Engineer to assist enterprises in deploying, scaling, and operating generative and agentic AI workloads on FriendliAI infrastructure. You will work directly with customers to solve and implement production-grade applications using our products, such as Serverless Endpoints, Dedicated Endpoints, or Container.

Friendli Container is our service that allows customers to download our inference engine as Docker images and deploy it in their chosen environment, such as private clouds or on-premises. Our Friendli Container can be adopted directly to AWS EKS clusters using our EKS add-on product.

You will work directly on our customers’ projects, collaborating with their engineering teams to solve AI inference challenges like scaling, orchestration, and monitoring. This is a hands-on, customer-embedded role. If you have worked in DevOps, platform engineering, or SRE for AI applications, this is your ideal position.

Key Responsibilities

  • Design and implement large-scale deployment architectures for LLM and multimodal inference
  • Deploy and manage containerized workloads across Kubernetes clusters
  • Diagnose production issues, such as performance bottlenecks, and implement temporary fixes as needed
  • Collaborate with customers’ DevOps teams to integrate FriendliAI’s infrastructure into their CI/CD workflows
  • Develop scripts, Helm charts, and Terraform modules that simplify repeated deployments
  • Contribute field insights to shape our platform reliability, observability, and scaling strategies
  • Lead workshops, technical sessions, or webinars to help customers master infrastructure best practices.

Qualifications

  • 3+ years of experience in cloud infrastructure, DevOps, or reliability engineering
  • Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
  • Proficiency with Kubernetes, Docker, Terraform, and Helm
  • Strong foundation in distributed systems, networking, and performance tuning
  • Experience with GPU-based computing and generative AI model serving workloads
  • Strong technical background in backend systems or AI tooling
  • Experience operating workloads on AWS, GCP, or OCI
  • Excellent problem-solving and debugging skills in real-world environments

Preferred Experience

  • Experience deploying large models (LLMs, diffusion models) on GPUs or clusters
  • Familiarity with inference frameworks (Triton, vLLM, TensorRT, DeepSpeed-Inference)
  • Familiarity with observability stacks (Prometheus, Grafana, Loki, ELK, OTEL)
  • Understanding of networking security and compliance frameworks (e.g., SOC 2)
  • Experience supporting on-prem or hybrid-cloud deployments

Benefits

  • A front-row seat to the generative AI infrastructure revolution
  • Competitive compensation and benefits package
  • Daily lunch and dinner provided; unlimited snacks and beverages
  • Health check-up and top-tier hardware support
  • Flexible working hours and a highly collaborative environment

About us

FriendliAI is the fastest inference cloud for agents, built to run frontier open-weight models in production at scale. It delivers up to 7x faster output token speed, up to 90% lower inference costs, and 99.99% uptime across the most demanding agent workloads — long-context inference, real-time streaming, and accurate tool calling.

We are a small, fast-moving team doing work that matters at one of the most exciting moments in the history of technology. With our world-class inference stack, we are building the platform teams can actually rely on.

Source: FriendliAI careers (Ashby)

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