Forward Deployed Engineer

Anthropic
New York +2 more

Who this role is best for

Best suited to technically proficient professionals with customer-facing experience working in enterprise AI deployment environments.

Best fit for

  • Candidates with 4+ years of technical experience in customer-facing roles, particularly in enterprise AI.
    — “4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer
  • Individuals who have worked with LLMs at scale and can build production applications with Claude models.
    — “Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale
  • Professionals with a strong background in cross-functional collaboration and the ability to navigate complex organizational workflows.
    — “High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity
  • Candidates with a passion for safe, beneficial AI and who can champion this mission in enterprise settings.
    — “Passion for advancing safe, beneficial AI systems through creative technical applications

Things to consider

  • This role requires a significant time commitment to in-office work, with a minimum of 25% presence.
    — “expect all staff to be in one of our offices at least 25% of the time
  • Travel to customer sites is a regular requirement, with an estimated 25% of time spent on site.
    — “Potential Travel (based on location) to customer sites to build in person with customers. - Estimated 25%

How to stand out

  • Highlight experience shipping production AI applications and working with enterprise IT systems.
    — “experience shipping production applications
  • Showcase your ability to codify repeatable deployment patterns and contribute to product and engineering teams.
    — “Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams
  • Emphasize your understanding of frontier AI applications and your ability to represent Anthropic in customer environments.
    — “combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills
  • Demonstrate your capability to operate autonomously and thrive in ambiguous, complex environments.
    — “operate autonomously, thrive under ambiguity
  • Demonstrate strong communication skills by showcasing examples of conveying technical concepts to diverse stakeholders.
    — “Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive transformational AI adoption
  • ship advanced AI applications
  • build innovative solutions
Typical background
4+ years in a technical, customer facing role

Skills & requirements

Required

LLM CapabilitiesPrompt EngineeringAgent DevelopmentDeployment At ScaleCustomer-facing SkillsCross-organizational CollaborationPassion For Safe AI Systems

Preferred

White Glove Deployment SupportLong Term Customer Relationships

Stack & domain

LlmsPrompt EngineeringAgent DevelopmentEvaluation FrameworksDeployment At ScalePythonTypeScriptJavaProduction ApplicationsMCP ServersSub-agentsAgent SkillsDeployment PatternsAI Product Development StacksCustomer WorkflowsSafety And ReliabilityCustomer FacingAmbiguity NavigationCross-organizational CollaborationIntegrityPassion For AICommunicationDiscoveryTechnical ConceptsLow EgoCollaborationEnterprise AIForward-deployed MotionCustomer EnvironmentsAI AdoptionBusiness Challenges

About the role

Original posting from Anthropic via Greenhouse

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.

Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.

You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise.

Responsibilities:

Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.

Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.

Provide white glove deployment support for Anthropic products in enterprise environments.

Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.

Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.

Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.

Potential Travel (based on location) to customer sites to build in person with customers. - Estimated 25% 

Be a champion for Anthropic’s mission in the field.

You May Be a Good Fit If You Have:

4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting experience. Former technical founders are also encouraged to apply.

Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.

Strong programming skills with proficiency in Python (and ideally in one or more additional languages like Typescript, Java, etc) and experience shipping production applications 

High agency with an ability to navigate ambiguity present in complex organizations.

High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.

Passion for advancing safe, beneficial AI systems through creative technical applications.

Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.

A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.

Experience with enterprise IT systems and/or AI deployment patterns is a plus.

Experience working as an FDE or in a professional services context is a plus.

The annual compensation range for this role is listed below. 

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:$280,000—$320,000 USDLogistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Source: Anthropic careers (Greenhouse)

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