Forward Deployed Engineer (Founding)

Nango

Europe

Remote

Who this role is best for

Best suited to full-stack engineers with strong customer-facing experience working in developer tools or integration platforms.

Best fit for

Candidates with 5+ years of full-stack engineering and a background in developer tools or customer-facing engineering
— “You have 5+ years of full-stack engineering experience.”
Individuals who enjoy frequent customer interaction and can translate technical challenges into product improvements
— “You translate customer needs into thoughtful, lasting product solutions.”
Engineers comfortable with debugging APIs and working in a remote-first, global environment
— “This is a remote role open to candidates based in North America & Europe.”

Things to consider

The role requires strong communication skills and frequent customer engagement, which may not suit all engineers.
— “Excellent communication and customer-facing skills are essential.”
Candidates must be fluent in English for both written and verbal customer communication.
— “You communicate exceptionally well in English, on calls and in writing.”

How to stand out

Highlight experience debugging APIs and resolving complex integration issues in your resume and interviews.
— “You are comfortable debugging APIs, integrations, and production systems.”
Emphasize your ability to shape product roadmaps based on customer feedback and technical insights.
— “Shape the roadmap with what you learn from customers.”
Showcase your history of leading technical deep dives and pairing sessions with developers.
— “Lead customer calls, pairing sessions, and technical deep dives.”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful customer implementations
product improvements

Typical background

full-stack engineering experiencecustomer interaction

Skills & requirements

Required

Full-stack EngineeringCustomer InteractionCommunicationDebuggingProduct Solutions

Preferred

Developer ToolsCustomer-facing Engineering

Stack & domain

Full-stack EngineeringCustomer InteractionAPI DebuggingProduct ImprovementCustomer CommunicationCommunicationCustomer TrustTechnical TradeoffsMultiple PrioritiesReliabilityDeveloper ToolsCustomer-facing Engineering

About the role

Original posting from Nango via Ashby

FORWARD DEPLOYED ENGINEER
Nango https://nango.dev/ (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on.
More than 700 paying customers use Nango today, including ServiceNow, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies.
We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.
WHAT YOU’LL DO
Work directly with customers from technical evaluations to production & beyond.
Lead customer calls, pairing sessions, and technical deep dives.
Build integrations and resolve complex implementation and platform issues.
Ship full-stack product improvements, from design through deployment.
Keep customers informed with clear updates, expectations, and next steps.
Shape the roadmap with what you learn from customers.
WHO YOU ARE
You communicate exceptionally well in English, on calls and in writing.
You build customer trust, listen carefully, and explain technical tradeoffs clearly.
You enjoy frequent customer interaction and helping developers succeed.
You have 5+ years of full-stack engineering experience.
You translate customer needs into thoughtful, lasting product solutions.
You are comfortable debugging APIs, integrations, and production systems.
You manage multiple customer priorities and follow through reliably.
Experience with developer tools or customer-facing engineering is a plus.
LOCATION
This is a remote role open to candidates based in North America & Europe

Source: Nango careers (Ashby)