Forward Deployed Implementation Engineer (London)

Tenex

UAE, United Kingdom

Remote

Who this role is best for

Geared toward technical professionals comfortable with end-to-end platform deployments and customer onboarding, with a preference for those experienced in cloud security and AI-native technologies. The role is remote-friendly but requires hands-on customer interaction and a fast-paced startup environment.

Best fit for

Candidates with hands-on SIEM deployment experience and a background in cloud platforms like GCP or Azure
— “Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel”
Professionals who thrive in customer-facing, mission-driven environments and enjoy training clients
— “Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform”
Individuals with a passion for automation and a track record of troubleshooting complex technical issues
— “Strong problem-solving and troubleshooting skills with a bias toward action”

Things to consider

This role involves a high degree of customer interaction and may require adapting to varying client needs and schedules
— “Work from standardized playbooks to deliver MDR coverage within target SLOs”
The position requires managing multiple deployments simultaneously, which may demand strong organizational and prioritization skills
— “Manage multiple concurrent customer deployments depending on complexity and platform”

How to stand out

Highlight experience with log source onboarding and data connectors in your resume and interview responses
— “Onboard log sources, configure data connectors, and validate ingestion pipelines”
Demonstrate your ability to document and communicate technical details clearly for handoff to support teams
— “Document deployment configurations and handoff notes for the ongoing support team”
Emphasize your scripting skills in Python or Bash and how they've helped in past automation projects
— “Scripting experience in Python, Bash, or similar languages”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Execute end-to-end platform deployments
Enable customers through hands-on training
Document deployment configurations and handoff notes

Typical background

2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field

Skills & requirements

Required

SIEM PlatformsLog Source OnboardingData ConnectorsIngestion Pipeline ConfigurationScriptingNetworking FundamentalsCloud PlatformsProblem-solvingCustomer-facing CommunicationCollaboration

Preferred

Ci/cd PipelinesGoogle Cloud ProfessionalMicrosoft Sc-200/az-500AWS Certified Solutions Architect

Stack & domain

CybersecurityIT OperationsCloud EngineeringSIEM PlatformsGoogle SecopsMicrosoft SentinelLog Source OnboardingData ConnectorsIngestion Pipeline ConfigurationData Pipeline TechnologiesBindplaneOpentelemetryCriblScriptingPythonBashNetworking FundamentalsSecurity Operations WorkflowsCloud PlatformsGCPAzureAWSProblem-solvingTroubleshootingCustomer-facing CommunicationCollaborationFast-pacedHigh-performancePassion For CybersecurityAutomationContinuous ImprovementCisspCISMGIAC CertificationsGoogle Cloud ProfessionalMicrosoft Sc-200/az-500AWS Certified Solutions Architect

About the role

Original posting from Tenex via Ashby

COMPANY OVERVIEW
TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.
We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.
Culture is one of the most important things at TENEX.AI http://TENEX.AI — explore our culture deck at culture.tenex.ai http://culture.tenex.ai to witness how we embody our values every day.
ABOUT THE ROLE
As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.
JOB RESPONSIBILITIES
Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
Onboard log sources, configure data connectors, and validate ingestion pipelines
Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR
Work from standardized playbooks to deliver MDR coverage within target SLOs
Troubleshoot connectivity, ingestion, and configuration issues during deployment
Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform
Document deployment configurations and handoff notes for the ongoing support team
Manage multiple concurrent customer deployments depending on complexity and platform
Escalate technical blockers to Senior Engineers or Manager when appropriate
REQUIRED SKILLS & QUALIFICATIONS
TECHNICAL & INDUSTRY EXPERTISE
2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
Experience with log source onboarding, data connectors, and ingestion pipeline configuration
Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
Scripting experience in Python, Bash, or similar languages
Understanding of networking fundamentals and security operations workflows
Experience with cloud platforms (GCP, Azure, and/or AWS)
SOFT SKILLS
Strong problem-solving and troubleshooting skills with a bias toward action
Excellent customer-facing communication and collaboration abilities
Ability to thrive in a fast-paced, high-performance startup environment
Passion for cybersecurity, automation, and continuous improvement
EDUCATION & CERTIFICATIONS
Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)
Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus
WHY JOIN US?
Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms
Collaborate with a talented and innovative team focused on continuously improving security operations
Competitive salary and benefits package
A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering
Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale

Source: Tenex careers (Ashby)