Forward Deployment Engineer

Lance
San Francisco, CA
On-site

Who this role is best for

Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Deployed Lance into live hotels
  • Integrated Lance with hotel software
  • Provided technical support and solutions
Typical background
Experience in shipping software or deploying it for real customersTechnical and operational skills

Skills & requirements

Required

Software DeploymentCustomer InteractionTechnical SupportCode WritingTechnical CommunicationHotel OperationsSoftware IntegrationProblem SolvingCustomer Success

Preferred

AI AgentsHotel SoftwareTechnical Leadership

Stack & domain

Software DeploymentCode WritingCommunicationProblem SolvingHotel OperationsAI Agents

About the role

Original posting from Lance via Ashby

Lance (YC W26) builds AI agents that run hotel operations. Reception, sales, housekeeping. We're one of YC's fastest growing companies, scaling to $2.2M contracted.

This role deploys and builds. You put Lance into live hotels, make it work on their actual software, and ship the fix yourself when it breaks. SWE titles are good. Operators who can build are better. Not a support job. Not Member of Technical Staff.

You

1+ years shipping software or deploying it for real customers

Can write code and talk to a GM without a translator

T30 school, or the equivalent in what you have actually done

US authorized, San Francisco

Screen people who feel off.

Source: Lance careers (Ashby)

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