Freight Operations Specialist (In-Country Enablement)

Passport

Mexico

RemoteCareer-pivot friendly

Who this role is best for

Logistics professionals with international freight experience and technical platform expertise will find this role in Mexico aligns with their specialization in end-to-end supply chain coordination.

Best fit for

Candidates with hands-on TMS and WMS experience and a track record in international freight management
— “Hands-on experience with TMS and WMS platforms”
Individuals who have managed cross-functional coordination with manufacturers, carriers, and warehouses
— “Able to coordinate effectively with clients, manufacturers, forwarders, brokers, and warehouses”
Professionals with a strong grasp of customs clearance and Incoterms who thrive in detail-oriented environments
— “Strong knowledge of freight operations, Incoterms, shipping documentation, and customs clearance processes”

Things to consider

The role demands managing complex shipment timelines and documentation across multiple stakeholders
— “Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt”
Candidates must be prepared to handle expense reporting and audit responsibilities with precision
— “Prepare monthly client expense reports covering warehouse costs, inbound and outbound freight”

How to stand out

Highlight experience with end-to-end shipment management and customs documentation in your resume
— “Manage international air, ocean, and ground shipments from origin through customs clearance”
Showcase your ability to resolve shipment exceptions and coordinate with multiple partners
— “Track shipments, keep client-facing trackers current, communicate status and delays, and resolve shipment exceptions”
Demonstrate your expertise in Incoterms and HS codes through specific examples in interviews
— “Verify consignee details, addresses, Incoterms, HS codes, and country-of-origin information”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Managed international shipments
Prepared and reviewed shipping documents

Typical background

Experience in logistics or supply chain management

Skills & requirements

Required

Freight ManagementCustoms ClearanceTMS And WMS PlatformsIncotermsShipping Documentation

Stack & domain

Freight ManagementTMSWMSIncotermsCustoms ClearanceShipping DocumentationAttention To DetailOrganizationCommunicationProblem-solvingLogisticsSupply Chain Management

About the role

Original posting from Passport via Ashby

ABOUT THE ROLE
We are seeking a detail-oriented Freight Operations Specialist to manage end-to-end freight for Passport Global clients. This role coordinates shipments from supplier pickup through customs clearance and final warehouse delivery, while overseeing documentation, tracking, expense reporting, and partner communication.
WHAT YOU'LL DO
Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt.
Request and compare quotes, recommend routing based on cost and transit time, and book approved shipments.
Coordinate cargo-ready dates, pickups, product and carton label approvals, and delivery appointments with manufacturers, carriers, and warehouses.
Prepare and review packing lists and commercial invoices; verify consignee details, addresses, Incoterms, HS codes, and country-of-origin information; coordinate customs clearance and review entry summaries.
Track shipments, keep client-facing trackers current, communicate status and delays, and resolve shipment exceptions.
Use TMS and WMS platforms to manage bookings, shipment milestones, and warehouse receiving; maintain accurate shipment records.
Prepare monthly client expense reports covering warehouse costs, inbound and outbound freight, and products sourced by Passport Global.
Audit 3PL and freight charges, resolve billing discrepancies, coordinate credits, and identify service or cost improvements.
YOU HAVE MANY OF THE FOLLOWING
Experience managing international freight shipments end to end across multiple modes.
Strong knowledge of freight operations, Incoterms, shipping documentation, and customs clearance processes.
Hands-on experience with TMS and WMS platforms.
Excellent attention to detail, organization, communication, and follow-through; able to manage multiple shipments and deadlines.
Analytical and proactive problem-solver who can coordinate effectively with clients, manufacturers, forwarders, brokers, and warehouses.
Degree in Logistics, Supply Chain Management, International Business, or related field preferred; equivalent experience considered.

Source: Passport careers (Ashby)