FSQA Specialist

HelloFresh
Manila, Philippines
Career-pivot friendly

Who this role is best for

Strong fit for mid-level professionals with food safety expertise who thrive in cross-functional environments and adapt to shifting business needs, particularly those with Canadian regulatory experience and analytical skills.

Best fit for

  • Mid-level professionals with supplier management and food safety compliance experience
    — “Experience in supplier management and product quality assurance
  • Candidates with a background in food labeling legislation and Canadian regulatory requirements
    — “Experience in food labeling legislation, preferably with Canadian regulatory requirements

Things to consider

  • The role requires coordination with multiple stakeholders, including regulatory authorities and suppliers
    — “Coordinate with various stakeholders, from production staff to suppliers to regulatory authorities
  • Attention to detail is essential for verifying ingredient lists and ensuring labeling accuracy
    — “Verify ingredient information uploaded to websites, ensuring consistency and accuracy for customers

How to stand out

  • Highlight experience in implementing food safety best practices with suppliers
    — “Collaborate with suppliers to implement best practices
  • Emphasize your ability to analyze customer complaints and drive corrective actions
    — “Analyze customer complaint trends and work with suppliers to drive corrective action
  • Demonstrate your analytical skills by showcasing data-driven improvements in previous roles
    — “High level of analytical skills with experience in data analysis and trend identification
  • Showcase your communication skills through examples of resolving compliance concerns with stakeholders
    — “Communicate effectively with suppliers, regulatory authorities, and internal stakeholders
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • supplier and product compliance
  • regulatory and labeling compliance
  • cross-functional collaboration
Typical background
food safetyquality assuranceregulatory compliance

Skills & requirements

Required

Food SafetyQuality AssuranceSupplier ManagementRegulatory ComplianceCross-functional CollaborationData AnalysisProblem-solvingCommunication

Preferred

Food Labeling LegislationHaccp Principles

Stack & domain

Food Safety SystemsHaccp PrinciplesQuality Assurance StandardsCommunicationCollaborationFood SafetyQuality Assurance

About the role

Original posting from HelloFresh

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a FSQA Specialist, you will take on a key responsibility in ensuring that a company's food products meet established standards of safety and quality. You will complete tasks related to food inspection, testing, and regulatory compliance, and play a crucial role in protecting consumers and maintaining the company's reputation. Your role needs a good understanding of food safety regulations and quality standards, good organizational skills, and good problem-solving abilities. You should also have good communication skills, as you often need to coordinate with various stakeholders, from production staff to suppliers to regulatory authorities, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Supplier & Product Compliance

Conduct supplier and product onboarding to ensure compliance with company food safety and quality requirements.

Develop and maintain quality specifications and collaborate with suppliers to implement best practices.

Analyze customer complaint trends and work with suppliers to drive corrective action and continuous improvement.

Regulatory & Labeling Compliance

Collaborate with the Regulatory team to verify ingredient lists, allergen statements, and nutritional information for weekly menus.

Ensure supplier information is accurate and up to date within company systems.

Verify ingredient information uploaded to websites, ensuring consistency and accuracy for customers.

Cross-Functional Collaboration

Work with internal teams, including procurement, culinary development, and distribution, to ensure food safety and quality objectives are met.

Communicate effectively with suppliers, regulatory authorities, and internal stakeholders to address compliance and quality concerns.

Other duties as assigned.

What you’ll bring

Bachelor's degree in Food Science, Nutrition, or a related field.

Strong knowledge of food safety systems, HACCP principles, and quality assurance standards.

Experience in food labeling legislation, preferably with Canadian regulatory requirements.

High level of analytical skills with experience in data analysis and trend identification.

Excellent communication and collaboration skills.

Strong organizational skills and attention to detail.

Proficiency in MS Office (Excel, PowerPoint, Word).

Ability to work independently, prioritize workload, and adapt to shifting business needs.

Experience in supplier management and product quality assurance.

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

Source: HelloFresh careers

Similar roles