Funding Liaison Specialist

Global Lending Services
Greenville, SC
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with financial services or auto industry experience working in a collaborative, customer-focused environment.

Best fit for

  • Candidates with financial services or auto industry experience who excel in dealer communication and process management
    — “Financial services and/or auto industry experience preferred”
  • Self-directed professionals who can manage multiple priorities in a structured, full-time setting
    — “Confident self-starter that operates well with limited supervision”
  • Individuals with strong interpersonal and communication skills who thrive in a positive, high-impact culture
    — “Strong oral and written communication skills”

Things to consider

  • The role involves variable schedules, which may affect work-life balance expectations
    — “business needs will dictate the exact work schedule which should be expected to vary at times”
  • This position is not travel-friendly, which may be a consideration for candidates seeking mobility
    — “The position does not require travel”

How to stand out

  • Highlight experience in resolving loan stipulations and improving dealer performance
    — “communicate and resolve missing stipulations required to close consumer loans”
  • Demonstrate your ability to set and manage multiple priorities with clarity and efficiency
    — “effective and timely communications, and responsiveness to all funding questions and inquiries”
  • Showcase your track record in maintaining high levels of integrity and accuracy in documentation
    — “maintaining a high level of integrity”
  • Emphasize your proven ability to provide exceptional customer service to dealers
    — “develop and maintain positive business relationships with dealers while providing exceptional customer service”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • develop positive business relationships with dealers
  • assist dealers with accurate funding package completion
  • track and resolve funding errors
Typical background
financial servicescustomer service

Skills & requirements

Required

Financial Services ExperienceAuto Industry ExperienceStrong Communication SkillsOrganizational SkillsAttention To Detail

Preferred

Customer Service Skills

Stack & domain

Financial ServicesAuto Industry ExperienceCommunicationInterpersonal SkillsOrganizational SkillsFinance

About the role

Original posting from Global Lending Services via Lever

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

What does it mean to be a Funding Liaison Specialist at GLS?

As a Funding Liaison Specialist, you will be responsible for working closely with dealers and assigned buying and sales representatives to communicate and resolve missing stipulations required to close consumer loans.

How will you drive value within the organization as a Funding Liaison Specialist?:

  • Develop and maintain positive business relationships with dealers while providing exceptional customer service, effective and timely communications, and responsiveness to all funding questions and inquiries while maintaining a high level of integrity
  • Assist dealers with the accurate completion of funding packages
  • Notify dealers as to the status of loan packages
  • Identify and track funding errors at the dealership level; provide feedback to the Sales and Buying teams regarding dealership performance to ensure contracts are funded within guidelines
  • Maintain acceptable turnaround time to achieve volume targets

What should you already know to be successful as a Funding Liaison Specialist?:

  • Financial services and/or auto industry experience preferred
  • Confident self-starter that operates well with limited supervision
  • Strong oral and written communication skills
  • High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities

Employment Requirements::

  • High school diploma or equivalent required
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • The position does not require travel
  • This is a position whereby business needs will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are between the hours of Monday through Friday, 10:00 am-7:00 pm.

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)

Source: Global Lending Services careers (Lever)

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