General Liability Case Manager

Morgan & Morgan, P.A.
Cincinnati, OH
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing personal injury cases and working in a legal or insurance environment.

Best fit for

  • Candidates with experience in personal injury case management and strong client interaction skills
    — “Daily interaction with existing and potential clients, via telephone and in person”
  • Individuals who thrive in fast-paced environments with multiple deadlines
    — “Highly organized with the ability to juggle multiple deadlines in a fast-paced environment”
  • Professionals with a background in legal or insurance roles and a preference for in-person work
    — “Remote and/or hybrid not eligible”

Things to consider

  • Prior experience in legal or insurance roles is strongly preferred, not just a basic qualification
    — “Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)”

How to stand out

  • Highlight your experience managing complex personal injury cases and coordinating with multiple stakeholders
    — “Work directly with multiple coworkers involved in the management and support of case files”
  • Demonstrate your ability to maintain organized case files and meet tight deadlines
    — “Maintain organized case files”
  • Showcase your skills in preparing comprehensive demands and presenting case synopses
    — “Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney”
  • Emphasize your strong communication and detail-oriented approach in your resume and interview responses
    — “Strong writing and communication skills along with attention to detail”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Assisted attorneys in developing settlements
  • Maintained organized case files
  • Prepared comprehensive demands
Typical background
Bachelor’s degree (preferred)2+ years of legal or insurance adjuster experience

Skills & requirements

Required

Case ManagementDocument PreparationClient CommunicationMedical Record OrderingInsurance InteractionFile Organization

Preferred

Personal Injury Case ManagementPrelitigation Paralegal ExperienceBodily Injury Claims Adjusting

Stack & domain

Case ManagementSettlement DevelopmentDocument PreparationCorrespondenceMedical RecordsClient CommunicationProvider CommunicationDocument RetrievalInsurance Carrier InteractionHealthcare Provider InteractionCase File ManagementComprehensive DemandsSupport For SubmissionAttorney InteractionCase SynopsisMulti-taskingPrioritizationWorkload ManagementComputer And Database ExpertiseMicrosoft WordExcelOutlookTypingCustomer FocusEmpathyTeamworkProactive InteractionPositive AttitudeAttention To DetailCommunicationWritingProblem-solvingAdaptabilityTime ManagementOrganizationFast-paced EnvironmentLegalPersonal InjuryInsuranceHealthcareDocument Management

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person

Order medical records from providers and communicate with clients and providers during the course of treatment

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files

Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business

Qualification

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)

At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)

Ability to be a team player and follow procedures

Proactive interaction with clients, insurance companies and medical providers.

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Remote and/or hybrid not eligible

#LI-SC1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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