General Repair Technician II

BGIS
Ottawa, Canada
On-site

Who this role is best for

A natural match if you have 3+ years of facility operations and maintenance experience.

Best fit for

  • Candidates with 3+ years in facility maintenance and a proactive approach to client relations
    — “Minimum 3 years of facility operations and maintenance work experience”
  • Individuals with a strong safety mindset and willingness to work on-call shifts
    — “Must be willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise”
  • Professionals who can manage work orders and maintain technical systems with attention to detail
    — “Manages work order life cycle progressing the work form dispatched through to completion”

Things to consider

  • The role requires a valid driver’s license and adherence to strict safety protocols
    — “Must be willing to wear personal protective equipment”
  • Candidates must be prepared to obtain or pursue higher security clearance
    — “Meet the requirements for a higher security clearance”

How to stand out

  • Highlight experience with preventative maintenance and systems troubleshooting
    — “Assists in the implementation of preventative maintenance (PM) program”
  • Emphasize familiarity with Building Automation Systems (BAS) and technical documentation
    — “Basic knowledge and understanding of Building Automation Systems (BAS)”
  • Showcase ability to communicate effectively and deliver services with urgency
    — “Strong client-service orientation along with a high sense of urgency”
  • Demonstrate a track record of maintaining tools and managing expenditures
    — “Maintains all assigned tools and arranges for repair and replacement where required”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • enhanced facility conditions
  • positive client relations
  • compliance with safety and health standards
Typical background
facility operations and maintenance experiencehigh school diploma or equivalent

Skills & requirements

Required

TroubleshootingFacility MaintenanceElectrical And Mechanical SystemsPreventative MaintenanceClient RelationsFacility OperationsSafety ComplianceTechnical Drawings InterpretationComputer Literacy

Preferred

BAS Knowledge

Stack & domain

Facility Operations And MaintenanceTroubleshootingMaintenanceEnvironmental, Health And SafetyFire ProtectionFacility Technical And Non-technical Component MonitoringFacility-related ProjectsBuilding Automation Systems (bas)Technical Drawings And InformationComputer LiteracyMaintenance And Repair SkillsClient-service OrientationCommunication SkillsTeamworkProblem-solvingTime ManagementAttention To DetailSelf-motivationFacility ManagementHealth And SafetyEnvironmental Management

About the role

Original posting from BGIS

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

​Performs work in accordance to established processes and practices.

Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

Performs regular facility technical and non-technical component monitoring and inspection.

Responds to routine service requests and performs preventative and corrective maintenance.

Operates facility mechanical, electrical and other systems

Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements

Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.

Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required

Participates in and assists with facility-related projects.

Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.

Maintains all assigned tools and arranges for repair and replacement where required

Submits all expenditures on a timely basis.

Other duties as assigned​

KNOWLEDGE & SKILLS

High school diploma or equivalent

Minimum 3 years of facility operations and maintenance work experience

Knowledge of processes and practices relating to facility operations and maintenance

Ability to maintain, troubleshoot and repair non-technical facility components

Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair

Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards

Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner

Strong client-service orientation along with a high sense of urgency

Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Basic knowledge and understanding of Building Automation Systems (BAS)

Ability to read understand and interpret technical drawings and information

Self-motivated

Computer literacy

Demonstrated maintenance and repair skills

Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise

Must be willing to wear personal protective equipment

Must meet enhanced security clearance requirements

Valid drivers’ license

Licenses and/or professional accreditation 

Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.

Meet the requirements for a higher security clearance.

Any one of the following are considered an asset:

Building Operator Certification or equivalent through an accredited institution preferred

Building Systems Maintenance Certificate (SMC)

Systems Maintenance Administrator (SMA)

Systems Maintenance Technician (SMT)

Facilities Technician Certification

Working towards a trade license, an asset

Working towards Building Environment Systems (BES) Operation Class 1

This is a regular, full-time position with a hourly range of $23.20 - $27.30 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Source: BGIS careers

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