General Repair Technician II

BGIS
Gatineau, Canada

Who this role is best for

Best suited to candidates with hands-on facility maintenance experience working in building operations and maintenance environments in Gatineau, QC, Canada.

Best fit for

  • Candidates with 3+ years of facility maintenance experience and a client-focused approach
    — “Minimum 3 years of facility operations and maintenance work experience.”
  • Individuals who can manage both technical and non-technical facility components
    — “performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.).”
  • Candidates who are willing to take on on-call and emergency responsibilities
    — “Must be willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise.”

Things to consider

  • Security clearance and driver’s license are mandatory, not optional requirements
    — “Must meet enhanced security clearance requirements. Valid drivers’ license.”
  • English language proficiency is essential for direct customer interaction
    — “English is required because you will be dealing with English-speaking customers as part of your job.”

How to stand out

  • Highlight experience with preventative maintenance programs and documentation
    — “Assists in the implementation of preventative maintenance (PM) program.”
  • Emphasize knowledge of fire, life, and building codes and standards
    — “Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards.”
  • Showcase skills in using service maintenance management databases
    — “Records resolution data within service maintenance management database.”
  • Demonstrate ability to interpret technical drawings and operate BAS systems
    — “Ability to read understand and interpret technical drawings and information. Basic knowledge and understanding of Building Automation Systems (BAS).”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • performing work in accordance with established processes and practices
  • complying with internal and external requirements including but not limited to environmental, health and safety, fire protection
Typical background
3 years of facility operations and maintenance work experience

Skills & requirements

Required

Facility Operations And MaintenanceTroubleshootingBasic Knowledge Of Building Automation System

Preferred

Fire, Life, And Building Codes And Standards

Stack & domain

Facility Operations And MaintenanceTroubleshootingEnvironmental, Health And SafetyFire ProtectionFacility Mechanical, Electrical And Other SystemsService Maintenance Management DatabaseBuilding Automation SystemCommunicationClient-service OrientationTeamworkFacilities Technician CertificationSystems Maintenance Administrator (sma)Systems Maintenance Technician (smt)

About the role

Original posting from BGIS

SUMMARY

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

​Performs work in accordance to established processes and practices.

Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

Performs regular facility technical and non-technical component monitoring and inspection.

Responds to routine service requests and performs preventative and corrective maintenance.

Operates facility mechanical, electrical and other systems.

Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.

Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.

Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required.

Participates in and assists with facility-related projects.

Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.

Maintains all assigned tools and arranges for repair and replacement where required.

Submits all expenditures on a timely basis.

Other duties as assigned​.

KNOWLEDGE & SKILLS

High school diploma or equivalent.

Minimum 3 years of facility operations and maintenance work experience.

Knowledge of processes and practices relating to facility operations and maintenance.

Ability to maintain, troubleshoot and repair non-technical facility components.

Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair.

Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards.

Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner.

Strong client-service orientation along with a high sense of urgency.

Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.

Basic knowledge and understanding of Building Automation Systems (BAS).

Ability to read understand and interpret technical drawings and information.

Computer literacy.

Demonstrated maintenance and repair skills.

Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise.

Must be willing to wear personal protective equipment.

Must meet enhanced security clearance requirements.

Valid drivers’ license.

English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or professional accreditation 

Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.

Meet the requirements for a higher security clearance.

Any one of the following are considered an asset:

Building Operator Certification or equivalent through an accredited institution preferred

Building Systems Maintenance Certificate (SMC)

Systems Maintenance Administrator (SMA)

Systems Maintenance Technician (SMT)

Facilities Technician Certification

Working towards a trade license, an asset

Working towards Building Environment Systems (BES) Operation Class 1

#LI-BL1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Source: BGIS careers

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