General Repair Technician III

BGIS
Ottawa, Canada

Who this role is best for

Geared toward experienced technicians comfortable with facility systems maintenance and client interactions.

Best fit for

  • Candidates with 3+ years in HVAC or mechanical systems maintenance and a client-service mindset.
    — “Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems”
  • Individuals who have experience with Building Automation Systems (BAS) and are process-oriented.
    — “Knowledge and understanding of Building Automation Systems (BAS)”
  • Technicians with a history of mentoring others and a strong safety compliance record.
    — “Mentoring skills required to support lower level technician’s development”

Things to consider

  • On-call and emergency response availability is a mandatory requirement.
    — “Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise”
  • The role requires a valid driver's license for mobility and site access.
    — “Hold a valid driver's license”

How to stand out

  • Highlight experience with structured inspections and PM programs in your resume.
    — “Assists in the implementation of preventative maintenance (PM) program”
  • Demonstrate your ability to monitor and manage facility systems through specific examples.
    — “Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection”
  • Emphasize your environmental, health, and safety compliance in your application materials.
    — “Strong environmental, health, and safety mindset”
  • Showcase your communication skills with clients and colleagues in your interview responses.
    — “Effective communication skills for the purpose of data relay, exchange, feedback, and clarification”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • troubleshooting facility conditions
  • performing maintenance
  • monitoring facility
  • managing work orders
  • assisting in projects
Typical background
High school diploma plus trades training and/or certification or licensing3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems

Skills & requirements

Required

TroubleshootingFacility OperationsPreventative And Corrective MaintenanceFacility MonitoringWork Order ManagementClient RelationsFacility-related ProjectsComplianceTool MaintenanceExpenditure Management

Preferred

Building Automation Systems (bas)HVAC Systems

Stack & domain

Facility MaintenanceHVACBASPreventive MaintenanceTroubleshootingWork Order ManagementClient ServiceTeamworkProblem-solvingCommunicationFacility ManagementMechanical SystemsElectrical SystemsEnvironmental Health And Safety

About the role

Original posting from BGIS

SUMMARY

Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

Performs work in accordance with established processes and practices.

Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.

Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.

Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.

Operates facility mechanical and other systems

Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements

Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

Participates in and assists with facility-related projects.

Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 

Maintains all assigned tools and arranges for repair and replacement where required

Submits all expenditures on a timely basis.

Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

High school diploma plus trades training and/or certification or licensing.

Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.

Sound knowledge of processes and practices relating to facility operations and maintenance

Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment

Possesses a strong environmental, health, and safety mindset.

Strong client-service orientation along with a high sense of urgency

Knowledge and understanding of Building Automation Systems (BAS)

Knowledge and understanding of HVAC Systems 

Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Mentoring skills required to support lower level technician’s development

Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise

Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)

Must be capable of obtaining appropriate security clearance

Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

Building Operator Certification or equivalent through an accredited institution required

Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)

This is a regular, full-time position with an hourly range of $27.79 - $34.73. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

#LI-BL1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Source: BGIS careers

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