General Virtual Assistant (PH) | 20977

Getwingapp
Manila, Philippines
RemoteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with experience in e-commerce or procurement who can manage graveyard shifts and handle multi-tasking in a remote setup.

Best fit for

  • Candidates with experience in e-commerce or procurement and remote work adaptability
    — “Worked in the e-commerce/procurement industry is a plus”
  • Individuals who are comfortable with US work hours and can manage cross-functional coordination
    — “Schedule: US work hours (20-40 hours per week)”
  • Candidates with a proactive attitude and willingness to learn new systems and processes
    — “Proactive attitude & willingness to be trained”

Things to consider

  • Graveyard shift availability is a strict requirement, not a preference
    — “Able to work on a graveyard shift”
  • Candidates must have access to stable and fast internet connections
    — “Main Internet Service Speed: at least 25 Mbps cable connection”

How to stand out

  • Highlight experience with ERP systems and supplier coordination in your resume and interviews
    — “Request, verify, and upload supplier price lists, promotional rates, and Netrivals competitor mappings into the ERP and Store systems.”
  • Emphasize your ability to handle logistics and freight coordination with carriers
    — “Coordinate directly with carriers (UPS, DHL, DSV) for smooth order delivery.”
  • Showcase your communication skills with examples of handling customer quotes or operational emails
    — “Screen operational emails, and draft customer quotes or sales orders upon request.”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • efficiently managing supplier relationships
  • accurate data entry
  • timely logistics coordination
Typical background
virtual assistant experienceadministrative support roles

Skills & requirements

Required

Pricing ManagementProduct SourcingPO Audit & ManagementETA & Status TrackingLogistics CoordinationCustoms & Issue ResolutionSales SupportData Entry

Preferred

E-commerce ExperienceProcurement Industry Knowledge

Stack & domain

Pricing ManagementProduct SourcingPO Audit & ManagementETA & Status TrackingLogistics & Freight CoordinationCustoms & Issue ResolutionSales Support & Data EntryERP And Store SystemsMS OfficeGoogle CalendarCommunicationOrganizational SkillsTime ManagementProactive AttitudeWillingness To Be TrainedE-commerceProcurement

About the role

Original posting from Getwingapp via Lever

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

General Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a General Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

Pricing Management: Request, verify, and upload supplier price lists, promotional rates, and Netrivals competitor mappings into the ERP and Store systems.

Product Sourcing: Identify unassigned SKUs, evaluate potential supplier options, and add new sourcing partners to company systems.

PO Audit & Management: Verify supplier order confirmations against internal purchase orders (pricing, item, quantity) and draft POs as assigned.

ETA & Status Tracking: Follow up with suppliers on delivery schedules, enter updated ETAs into WeClapp ERP, and notify internal teams.

Logistics & Freight Coordination: Obtain transport quotes, generate shipping labels, and coordinate directly with carriers (UPS, DHL, DSV) for smooth order delivery.

Customs & Issue Resolution: Prepare commercial invoices and proactively resolve shipping delays or carrier inquiries.

Sales Support & Data Entry: Create/update SKU product data per SOPs, screen operational emails, and draft customer quotes or sales orders upon request.

Qualifications:

  • At least 6 months to 1 year of experience as a Virtual Assistant.

•Worked in the e-commerce/procurement industry is a plus

  • At least 18 years of age and completed Senior High School
  • Excellent phone, email, and instant messaging communication skills
  • Solid organizational & time management skills
  • Able to work on a graveyard shift
  • Tech-savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
  • Experience with word-processing software and spreadsheets (e.g., MS Office)
  • Knowledge of online calendars and scheduling (e.g., Google Calendar)
  • Proactive attitude & willingness to be trained

Technical Requirements:

  • USB Headset with noise-cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package: P25,000.00 - P30,000.00 per month

Please note:

  • Only qualified candidates will be invited to take the assessment & scheduled for an interview.
  • We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
  • You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Source: Getwingapp careers (Lever)

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