Global Manager, Recruiting Operations and Coordination

Harvey
New York, NY
On-site

Who this role is best for

Geared toward mid-level professionals comfortable with managing global recruiting coordination and process optimization, with a focus on ATS platforms and high-growth environments.

Best fit for

  • Mid-level professionals with team management experience in fast-paced, high-growth environments
    — “5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility.
  • Candidates with a strong background in ATS platforms and workflow automation tools
    — “Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools.
  • Individuals who thrive in cross-functional collaboration and are driven by operational excellence
    — “Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders.

Things to consider

  • The position requires managing a global team and ensuring consistent quality across multiple locations
    — “Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience.

How to stand out

  • Highlight experience in scaling coordination functions in high-growth organizations
    — “This is a rare opportunity to build and lead a coordination function at a company redefining an industry through AI.
  • Emphasize your ability to design and implement process improvements that reduce friction
    — “Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates.
  • Showcase your leadership in managing and mentoring a team of coordinators
    — “Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence.
  • Demonstrate your experience with ATS architecture and data integrity
    — “Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale.
  • Quantify your impact on coordination team performance and process efficiency
    — “Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency.
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Led and scaled recruiting coordination function
  • Improved candidate experience and operational efficiency
Typical background
Experience in recruiting operationsStrong leadership skills

Skills & requirements

Required

Recruiting OperationsTeam ManagementATS PlatformsWorkflow Automation

Preferred

Data AnalysisProcess Improvement

Stack & domain

ATS PlatformsWorkflow Automation ToolsLeadershipProblem-solvingTeamworkRecruiting OperationsPeople Operations

About the role

Original posting from Harvey via Ashby

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

ROLE OVERVIEW

The Head of Recruiting Coordination joins Harvey's Talent team to lead and scale the recruiting coordination function across the company's global offices. The team's mission is to deliver an exceptional candidate experience while driving operational efficiency throughout the interview lifecycle.

This role owns the strategy and execution for recruiting coordination programs, automation initiatives, and process improvement that enable Harvey to hire world-class talent at the pace a hypergrowth AI company demands. They partner directly with recruiting leadership, People Operations, and systems teams to architect scalable workflows that maintain a high-quality bar as the organization grows. It is a rare opportunity to build and lead a coordination function at a company redefining an industry through AI.

WHAT YOU'LL DO

  • Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence.
  • Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training.
  • Own Tier 1 operational backlog, including things like creating and closing job requisitions, ATS data upkeep, interview plan maintenance, etc.
  • Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates
  • Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale.
  • Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency.
  • Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience

WHAT YOU HAVE

  • 5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility.
  • Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment.
  • Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools.
  • Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions.
  • Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders.

COMPENSATION

$180,000- $220,000 USD

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.

#LI-DB1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Source: Harvey careers (Ashby)

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