Ground Operations Agent - ATW

Allegiant
Appleton, WI
On-siteCareer-pivot friendly

Who this role is best for

Aimed at entry-level or mid-level aviation operations professionals who can handle physical labor and operate ground service equipment in a fast-paced, hands-on environment.

Best fit for

  • Candidates with a background in aviation or logistics and a proactive, efficient work ethic
    — “Must be highly motivated with a positive attitude.”
  • Individuals who are physically capable of lifting and moving heavy items and working in extreme conditions
    — “May be required to lift, push, pull, or carry up to 300 lbs.”
  • People who can communicate effectively and follow safety protocols in a high-stakes environment
    — “Effective communication skills, both verbal and written.”

Things to consider

  • The role demands physical stamina and the ability to work in variable weather and noise conditions
    — “Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery)”
  • Candidates must be prepared to work flexible shifts and maintain regular attendance
    — “May be required to work various shifts/days in a 24-hour situation.”

How to stand out

  • Highlight prior experience with heavy machinery and airport operations in your resume and interview responses
    — “Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.”
  • Emphasize your ability to work efficiently under time constraints and manage multiple tasks
    — “Ability to work efficiently under time constraints.”
  • Showcase your attention to detail and adherence to safety procedures in your application materials
    — “Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.”
  • Demonstrate your willingness to assist with special needs and collaborate with customer service teams
    — “Assist customers with special needs, assist customer service agents, as needed.”
  • Include any relevant training or certifications related to aviation or equipment operation
    — “Able to attend required training.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • efficient baggage handling
  • positive customer feedback
  • safe ramp areas
Typical background
ground operationsairport logistics

Skills & requirements

Required

Baggage HandlingGround Service Equipment OperationAircraft MarshalingCustomer Service

Preferred

Safety RegulationsInventory Management

Stack & domain

Baggage HandlingGround Service Equipment OperationAircraft MarshalingAircraft Lavatory ServiceAircraft Security SearchesCommunicationProblem-solvingTeamworkTime ManagementAviationGround Operations

About the role

Original posting from Allegiant via Lever

Summary

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education: High School or Diploma/GED

Preferred Requirements

  • Must be highly motivated with a positive attitude.
  • Ability to work efficiently under time constraints.
  • Able to attend required training.

Job Duties

  • Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
  • Operate ground service equipment.
  • Marshal aircraft to and from gates.
  • Provide proper handling of baggage requiring special care.
  • Service aircraft lavatories.
  • Responsible for aircraft security searches and commissary security searches as required.
  • Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
  • Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
  • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.
  • Able to communicate using a two-way radio.
  • Effective communication skills, both verbal and written.
  • Perform aircraft interior cleaning as required.
  • Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.
  • Inventory tracking as required.
  • Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

Source: Allegiant careers (Lever)

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