Guard

Emigrant Bank
335 Madison New York +1 more
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with security patrol and customer interaction, and working in a high-traffic corporate environment in New York City.

Best fit for

  • Individuals with a New York State Security Guard License and experience in high-traffic environments.
    — “Must have or be able to obtain a New York State Security Guard License”
  • Candidates who can maintain a professional demeanor and adapt to dynamic situations.
    — “Maintain a professional level of stress tolerance. Possess ability to adapt to changing environment.”
  • People with strong observational skills and a commitment to detail-oriented tasks.
    — “Execute tasks with accuracy and attention to detail.”

Things to consider

  • Flexible scheduling is required, which may affect work-life balance.
    — “Ability to work flexible schedule (different shifts) as required”
  • Prior security guard experience is preferred, which may limit opportunities for newcomers.
    — “Prior experience as a Security Guard preferred”

How to stand out

  • Highlight experience in maintaining secure environments and handling customer inquiries.
    — “Ensure the customers’ safety & security while within and in close vicinity to the branch especially the elderly.”
  • Demonstrate a history of reporting suspicious activity and following protocol.
    — “Detect, observe and report suspicious persons or activities to management or designee.”
  • Emphasize attention to detail in tasks like pre-opening inspections and form management.
    — “Make pre-opening inspection of bank branch’s interior spaces and turn on all lights and power prior to allowing employees access to the branch.”
  • Showcase adaptability and ability to handle changing environments in your resume.
    — “Possess ability to adapt to changing environment.”
  • Demonstrate your ability to operate independently within policy guidelines.
    — “Receive guidance with respect to general objectives; in the majority of tasks and projects assigned, determine methods, work sequence, scheduling, and how to achieve objectives of assignments.”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maintained a safe environment
  • reported suspicious activities
Typical background
security guardcustomer service

Skills & requirements

Required

SecurityPatrolCustomer ServiceDocumentationEmergency Response

Preferred

Security Guard Experience

Stack & domain

CommunicationCustomer ServiceNew York State Security Guard LicenseSecurityBanking

About the role

Original posting from Emigrant Bank via Greenhouse

Position:                              Guard

Department:                      Security

Reports To:                         Manager, Security

Office Location:                Midtown, NYC-Corporate Office

Job Summary

Maintain a safe, secure and orderly environment for the customers, visitors and employees.

Job Specific Responsibilities and Duties:

Detect, observe and report suspicious persons or activities to management or designee.  Keeping the area clear of unauthorized visitors. Direct employees and public to the appropriate locations in response to questions or emergencies.

Patrol premises, being observant for potential criminal behavior or disruptive individuals that might prey upon the bank, its employees or customers.

Make pre-opening inspection of bank branch’s interior spaces and turn on all lights and power prior to allowing employees access to the branch. In addition, make pre-closing security inspection of the building and is responsible for signaling the alarm company upon opening and closing.

Document accidents or other unusual events and report same to management or designee.

Ensure the customers’ safety & security while within and in close vicinity to the branch especially the elderly. In addition, remove any abandoned forms from the public areas that may contain customer and/or bank information.

Maintain supply of forms on writing desk and ensure proper display of month, day and year posting.

Respond to customer’s questions and direct them to the appropriate bank employee.

Receive guidance with respect to general objectives; in the majority of tasks and projects assigned, determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.

Basic Responsibilities: 

Maintain a safe, secure and orderly environment for the customers, visitors and employees.

Detect, observe and report suspicious persons or activity to management or designee. Keeping the area clear of unauthorized visitors. Direct employees and public to the appropriate locations in response to questions or emergencies. 

Document accidents or other unusual events and report same to management or designee.

Patrol premises being observant for potential criminal behavior or disruptive individuals that might prey upon the bank, its employees or customers.

Ensure the customers' safety & security while within and in the close vicinity to the branch/bank

Respond to customer's/visitor questions and direct them to the appropriate area of the bank

Qualifications:

High School Diploma or equivalent.

Must have good communication skills.

Must have or be able to obtain a New York State Security Guard License.

Must be able to walk (patrol) and observe areas within and close to the area to be protected.

Prior experience as a Security Guard preferred.

Ability to work flexible schedule (different shifts) as required

Job Specific Requirements:

Execute tasks with accuracy and attention to detail.

Perform responsibilities with honesty and integrity.

Maintain a professional level of stress tolerance.

Possess ability to adapt to changing environment.

Compensation:

$18 - $22 hourly pay rate

Full benefits included

Source: Emigrant Bank careers (Greenhouse)

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