Hardware Support & Test Intern

Eightsleep
San Francisco, CA
On-siteCareer-pivot friendly

Who this role is best for

Geared toward junior engineering students comfortable with hardware troubleshooting and prototyping, this role is based in San Francisco and emphasizes hands-on collaboration with a small, mission-driven team.

Best fit for

  • Junior engineering students with interest in hardware and data analysis
    — “We’re looking for an intern on the hardware engineering team to troubleshoot field units and support testing of prototypes
  • Candidates who thrive in small teams and are mission-driven
    — “We operate like a high-performance team: fast, focused, and motivated by impact

Things to consider

  • On-site presence in San Francisco is mandatory, limiting remote flexibility
    — “This role requires being on-site in our San Francisco office

How to stand out

  • Highlight experience with root cause analysis and sensor data interpretation
    — “Familiarity with interpreting data and sensor readings
  • Showcase coursework or projects involving mechanical and electrical systems
    — “Familiarity with mechanical, electrical, and software systems to understand possible causes of failures
  • Demonstrate ability to build tools that support hardware diagnostics
    — “Build software and AI tools to facilitate diagnosis of hardware failures
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · IndividualLevel · Intern

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Supporting product development teams with prototyping and testing
  • Building software and AI tools for hardware failure diagnosis
Typical background
Pursuing or recently completed a BS in Mechanical or Electrical Engineering

Skills & requirements

Required

TroubleshootingRoot Cause AnalysisData InterpretationSoftware And AI Tool Development

Preferred

Experience With Mechanical, Electrical, And Software Systems

Stack & domain

Mechanical EngineeringElectrical EngineeringSoftware EngineeringCommunicationHardware TroubleshootingProduct Development

About the role

Original posting from Eightsleep via Ashby

JOIN THE SLEEP FITNESS MOVEMENT

At Eight Sleep, we’re on a mission to fuel human potential through optimal sleep. As the world’s first sleep fitness company, we’re redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don’t just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger.

Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn’t passive - it’s a powerful tool for living better. If you’re tired of the ordinary and driven to build at the edge of what’s possible, this is your moment. Join us and lead the movement that’s transforming how the world sleeps and what we’re all capable of when we wake up.

THE OPPORTUNITY

We’re looking for an intern on the hardware engineering team to troubleshoot field units and support testing of prototypes. You’ll be part of a small, mission-driven team working on novel hardware products. We’re growing quickly so there are ample opportunities for challenge and growth.

This internship starts in Fall 2026 and requires being on-site in our San Francisco office.

HOW YOU’LL CONTRIBUTE

  • Troubleshoot issues seen in the field by customers by analyzing data from units, talk to customers as needed to understand failures, and work with the engineering team to determine root causes and corrective actions.
  • Support product development teams with prototyping and testing.
  • Build software and AI tools to facilitate diagnosis of hardware failures.

WHAT YOU NEED TO SUCCEED

  • Strong written and verbal communication skills.
  • Familiarity with mechanical, electrical, and software systems to understand possible causes of failures.
  • Familiarity with interpreting data and sensor readings.
  • Familiarity with root cause analysis, DOE, and quality measuring techniques.
  • Pursuing or recently completed a BS in Mechanical or Electrical Engineering, or equivalent.

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Source: Eightsleep careers (Ashby)

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