Head of Deployment & Field Operations

Maven Robotics
Santa Clara, CA

Who this role is best for

Geared toward technical leaders with hands-on deployment experience in robotics and automation, comfortable with managing complex systems across industrial environments and scaling operations.

Best fit for

  • Candidates with hands-on deployment experience in robotics and a track record of leading technical teams in enterprise settings
    — “Experience leading technical teams and managing enterprise customers”
  • Individuals who have successfully owned operational performance across multiple production sites
    — “Proven ownership of operational performance across multiple production sites”
  • Those with a background in complex electromechanical systems and a focus on execution in ambiguous environments
    — “Hands-on, resourceful, execution-oriented leader comfortable with early-stage technology and startup ambiguity”

Things to consider

  • This role demands a strong commitment to on-site work at customer locations across the logistics and manufacturing industries
    — “lead the successful deployment, integration, and ongoing performance of Maven's robotic systems at customer sites”
  • The position requires managing risks and dependencies, which may involve significant coordination and oversight
    — “Drive deployment execution: Build and manage deployment plans, timelines, resources, dependencies, and risks”

How to stand out

  • Highlight your experience managing complex systems and delivering operational reliability in your resume and interviews
    — “Deliver operational reliability: Own post-deployment stabilization”
  • Emphasize your ability to coordinate hardware, software, and customer systems integration in your application materials
    — “Lead onsite integration and troubleshooting: Coordinate hardware, software, controls, and customer systems integration”
  • Showcase your leadership in scaling processes and building infrastructure for fleet deployments
    — “Build a scalable deployment function: Establish repeatable deployment processes”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successful deployment of robotic systems
  • Operational reliability
  • Customer satisfaction
Typical background
10+ years of experience in robotics or automation

Skills & requirements

Required

RoboticsAutomationDeploymentField OperationsTechnical LeadershipCustomer Success

Preferred

Project ManagementTeam Leadership

Stack & domain

RoboticsAutomationComplex Electromechanical SystemsLeadershipExecution-orientedResourcefulLogisticsManufacturingAIEngineeringAutonomous Systems

About the role

Original posting from Maven Robotics via Greenhouse

About Maven

Maven Robotics designs, builds, and deploys intelligent robotics for logistics and manufacturing. Maven is building the first general-purpose robotics system for industrial work. Our mission is to activate autonomous labor at scale and build toward infinitely elastic industrial capacity. We’re a team of engineers, researchers, and operators who have spent our careers working on the hardest problems in AI, robotics, engineering, and autonomous systems. We work at the intersection of advanced research and real-world engineering, turning ideas into prototypes and deployed systems.

At Maven, we build around the realities of industrial work. The robots are designed from first principles for complex physical environments and rigorous commercial standards. They master real tasks that deliver immediate impact, industrial-grade reliability, and intelligence that compounds at scale. We’re growing an ambitious team of people who think in systems, move quickly, and are builders at heart.

About the Role

As Head of Deployment & Field Operations at Maven Robotics, you will lead the successful deployment, integration, and ongoing performance of Maven's robotic systems at customer sites. This is a highly technical, hands-on leadership role responsible for taking robotic systems from lab-ready to fully operational production environments. You will own the entire deployment lifecycle, lead field operations, and build the processes and teams needed to scale deployments across multiple customer sites.

What You’ll Do

Own end-to-end customer deployments from lab-ready systems to successful production deployments, including site readiness, installation, commissioning, validation, and go-live

Drive deployment execution: Build and manage deployment plans, timelines, resources, dependencies, and risks

Lead onsite integration and troubleshooting: Coordinate hardware, software, controls, and customer systems integration; diagnose issues and drive rapid resolution with engineering teams.

Deliver operational reliability: Own post-deployment stabilization, driving robot performance, uptime, throughput, and operational readiness to meet customer success criteria

Serve as the primary technical interface with customers: Coordinate with customer engineering and operations teams, manage expectations, and ensure smooth handover to ongoing operations

Own ongoing operational performance across all deployed sites: Ensure targets for uptime, throughput, reliability, and customer SLAs are consistently met

Build a scalable deployment function: Establish repeatable deployment processes, tools, documentation, training, and support infrastructure to enable expansion from initial sites to large-scale fleet deployments

What We’re Looking For

Strong technical background in robotics, automation, or complex electromechanical systems

10+ years of experience, including hands-on deployment of complex systems

Proven ownership of operational performance across multiple production sites

Experience leading technical teams and managing enterprise customers

Hands-on, resourceful, execution-oriented leader comfortable with early-stage technology and startup ambiguity

Equal Opportunity

Maven Robotics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Source: Maven Robotics careers (Greenhouse)

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