Head of Enablement

Aveni

United Kingdom

Remote

Who this role is best for

Aimed at senior-level enablement professionals who have built training functions at scale and are experienced in B2B2C environments.

Best fit for

Candidates with experience building enablement functions from the ground up in enterprise settings
— “This is a build role. Our user base has grown to thousands of users on Assist alone”
Professionals who have designed and launched certification programs for large user groups
— “maybe even launch an Aveni Certification across different user types”

Things to consider

The role requires a balance between strategic design and hands-on training delivery
— “60% Framework & Process: Process design, programme architecture, and training automation.”
Candidates must be prepared for high-impact training sessions if capacity demands it
— “Blended Delivery: Run in-person and online training, delivering critical sessions yourself where it matters most or where we have hit capacity.”

How to stand out

Highlight your experience in designing large-scale certification programs with LMS integration
— “Aveni Certification: Design and launch programmes featuring LMS courses, quizzes, and digital badges aligned to our delivery model.”
Showcase your ability to build scalable training frameworks for high user volumes
— “Build onboarding, new-joiner, refresher, and feature-launch training that reaches thousands of users with minimal manual effort.”
Demonstrate your capability to lead and grow high-performing enablement teams
— “Team Leadership: Hire, coach, and grow a high-performing team”

Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

scalable enablement programmes
high-performing team
customer adoption

Typical background

building an enablement function

Skills & requirements

Required

Enablement StrategyProgramme ArchitectureTraining AutomationTeam LeadershipMeasurement And AnalyticsCross-functional Partnership

Preferred

High-touch EnablementRegulated Industry ExperienceAutomation Of Customer Training

Stack & domain

EnablementTrainingCustomer EducationProgramme ArchitectureTraining AutomationTeam LeadershipHands-on DeliveryIn-person TrainingOnline TrainingOperational ProcessesScheduling RhythmQuality ExpectationsMeasurementAnalyticsCustomer SuccessImplementationProductSalesCustomer-facing OnboardingAdoption JourneysStrategic ThinkingExecutionBudget ManagementRisk ManagementAnticipationEscalationAdaptabilityQuality StandardsCustomer EngagementPipelineAgenda ShapingBrandingCreativeResourcefulnessCustomer AdoptionCustomer OnboardingCustomer Adoption Journeys

About the role

Original posting from Aveni via Ashby

Head of Enablement
Do you love building something from scratch, and turning busy professionals into confident users of cutting-edge technology?
We’re looking for a Head of Enablement to build and lead the function that educates thousands of users on Aveni Assist and Aveni Detect. Our clients buy Aveni for their advice and compliance teams and your job is to win them over with programmes that are engaging, scalable, and genuinely useful.
ABOUT AVENI
Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes.
ABOUT THE ROLE
This is a build role. Our user base has grown to thousands of users on Assist alone, and a single client can have 2,500 users to train. You’ll design how enablement works at Aveni - the processes, standards, tooling, and team structure - and maybe even launch an Aveni Certification across different user types.
CORE FOCUS ALLOCATION
60% Framework & Process: Process design, programme architecture, and training automation.
20% Team Leadership: Hiring, coaching, and scaling your enablement team.
20% Hands-On Delivery: High-impact in-person and online training execution if we hit capacity
WHAT YOU’LL BE DOING
Enablement Strategy: Own enablement for Assist and Detect, defining what great looks like for each user type and customer segment.
Aveni Certification: Design and launch programmes featuring LMS courses, quizzes, and digital badges aligned to our delivery model.
Scalable Programmes: Build onboarding, new-joiner, refresher, and feature-launch training that reaches thousands of users with minimal manual effort.
Blended Delivery: Run in-person and online training, delivering critical sessions yourself where it matters most or where we have hit capacity.
Operating Model: Set the operational processes, scheduling rhythm, and quality expectations for the team.
Measurement & Analytics: Track engagement, completion, adoption, and competency, using data to continuously improve outcomes.
Team Leadership: Hire, coach, and grow a high-performing team
Cross-Functional Partnership: Work closely with Customer Success, Implementation, Product, and Sales.
WHAT WE’RE LOOKING FOR
Function Builder: Proven experience building an enablement, training, or customer education function and establishing its operational model.
Training Manager Background: Strong hands-on experience delivering training both in person and online.
Enterprise Certification Design: Experience designing programmes or certifications in an LMS for thousands of end users.
B2B2C / Large-Scale Adoption: Experience enabling the end users of enterprise client organisations at scale.
Customer Adoption Journeys: Proven track record running customer-facing onboarding and adoption journeys.
Key Attributes: Quick-thinking, emotionally intelligent, customer-obsessed, and process-driven.
NICE TO HAVE
Experience with both high-touch and self-serve enablement models.
Financial services, wealth management, or regulated industry experience.
Background in automating customer training journeys.
Scale-up or start-up experience.
BENEFITS
Environment & Culture: Collaborative, innovative work environment with substantial career growth opportunities.
Time Off: 34 days holiday plus your birthday off (inclusive of bank holidays).
Equity: Share options—we believe in shared success.
Professional Growth: Skills development and continuous learning support.
Work Flexibility: Fully remote and flexible working options (remote, co-working spaces, or hybrid).
Health & Protection: Life insurance, income protection, and private healthcare.
Wellbeing: 24/7 Employee Assistance Programme (EAP) for emotional wellbeing.
Perks & Savings: Cycle to Work scheme, pension match up to 5%, and exclusive retailer discounts.
JOIN US IN MAKING A DIFFERENCE
At Aveni, we believe that diversity drives innovation. We’re committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. We know that some people only apply when they meet 100% of the requirements, but we’d like to hear from you anyway.
Apply now to join us on our mission to transform the financial services industry through AI.

Source: Aveni careers (Ashby)