Head of Operations

adaption
San Francisco, CA
Hybrid

Who this role is best for

Strong fit for hyper-adaptable, hands-on generalists who execute on ideas and thrive in fast-paced, distributed environments.

Best fit for

  • Candidates with experience in early-stage startups and a track record of managing ambiguous, high-impact projects
    — “1–6+ years of experience in operations, founder's office, or special projects—ideally within a fast-paced, early-stage startup environment”
  • Individuals who prioritize founder support and can anticipate operational needs before they arise
    — “Clear operational friction before it even reaches their desks”
  • People who are comfortable with irregular hours and can manage logistics in high-pressure situations
    — “Hyper-adaptable & available on short notice: Comfortable with irregular hours, fast turnarounds, and last-minute travel demands”

Things to consider

  • The role requires a high level of availability and may involve frequent last-minute travel and schedule changes
    — “Travel & on-the-ground support: Travel directly with the founders for investor meetings, conferences, key hires, and strategic offsites”
  • This is a role that demands a broad skill set and the ability to work across all levels of operations without specialization
    — “You are a true swiss army knife: equally comfortable with jumping on operations, coordinating team strategy or traveling alongside the founders”

How to stand out

  • Emphasize cross-functional project ownership and examples of reducing founder workload through proactive execution
    — “Make the founders’ day radically lighter so they can focus on high-leverage decisions”
  • Highlight experience with building internal rituals and communication systems for distributed teams
    — “Build internal rituals, communication channels, and operations infrastructure to keep a fast-growing, distributed team aligned”
  • Showcase ability to handle both strategic and tactical tasks with equal attention and ownership
    — “Rapidly pivot between high-level strategic problem-solving and immediate tactical tasks”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • founder support
  • team alignment
  • efficient operations
  • strategic initiatives
Typical background
operations managementstrategic planning

Skills & requirements

Required

Operations ManagementStrategic PlanningTeam CoordinationLogisticsCross-functional CollaborationHigh-level Strategic Problem-solvingTactical Task ExecutionTravel Logistics

Preferred

Founder LeverageAgile Context-switching

Stack & domain

OperationsTeam StrategyLogisticsProcurementCommunication ChannelsOperations InfrastructureContext-switchingTravel SupportLeadershipInitiativeAccountabilityTeamworkCreativityProblem-solvingFlexibilityProactivityManagementTeam Building

About the role

Original posting from adaption via Ashby

ABOUT US

Most AI is frozen in place - it doesn’t adapt to the world. We think that’s backwards. Our mandate is to build efficient intelligence that evolves in real-time. We bring together exceptional people with the drive and creativity to push the boundaries of continual adaptation. We’re looking for builders and creative thinkers ready to shape the next era of intelligence.

Our team is small, talent-dense, and moving quickly, with a culture rooted in accountability, initiative and shared success. We look for people who care deeply, ship fast, and are eager to make a dent in the world. We operate with low egos, high velocity, and extreme ownership to build technology that expands access and benefits the many, not the few.

HOW WE WORK

  • Impact over activity: We are building a generational company. We value people who execute on ideas rather than comment from the sidelines. We believe our competitive edge lies in caring about excellence across the entire lifecycle - from research to product. No task is beneath anyone: no one is too senior to test the build, clean the data, or unblock a teammate.
  • Vulnerable, low-ego collaboration: We believe exceptional work comes from people who challenge, support and push one another to think bigger. Rapid iteration requires stepping into discomfort. We encourage bold, half-baked, and unorthodox ideas. When we disagree, we share feedback directly, never through side channels.
  • Celebrate decisively: Extraordinary effort should be deeply memorable. We celebrate milestones generously and publicly - via spot bonuses, team dinners, spontaneous gifts, and company-wide recognition - to fuel each other for the next sprint.

THE ROLE

Our vision is AI systems that are flexible, adaptable, and accessible to everyone. We believe efficiency is what makes this possible. It’s how we expand access and ensure innovation benefits the many, not the few.

As Head of Operations at Adaption, you are the right hand, force multiplier, and ultimate leverage point for the founding team. Your primary directive is simple: make the founders’ day radically lighter so they can focus on high-leverage decisions and accelerating our 0 to 1 trajectory.

You are a true swiss army knife: equally comfortable with jumping on operations, coordinating team strategy or traveling alongside the founders to handle logistics and live execution. You thrive in intense, fast-moving environments where ambiguity is constant, context-switching is mandatory, and being available on short notice is second nature. From high-level strategic initiatives to critical operations, no job is too big or too small if it moves the company forward.

WHAT YOU'LL DO

  • Founder leverage: Serve as the central point of leverage for the founders. Clear operational friction before it even reaches their desks. Be a trusted intermediary for key asks, anticipating operational needs and proactively coordinating next steps
  • High and low execution: Tackle tasks across the full spectrum of operations— from helping with procurement to coordinating team logistics.
  • Day-to-day operations & scale: Build internal rituals, communication channels, and operations infrastructure to keep a fast-growing, distributed team aligned and running efficiently.
  • Agile context-switching: Rapidly pivot between high-level strategic problem-solving and immediate tactical tasks based on founder priorities and urgent operational needs.
  • Travel & on-the-ground support: Travel directly with the founders for investor meetings, conferences, key hires, and strategic offsites. Manage door-to-door travel logistics, schedule adjustments, and live operational needs on short notice.
  • 0 to 1 special projects: Own high-priority, cross-functional initiatives end-to-end from first principles. Take undefined, ambiguous problems that don't fit into standard job descriptions and build working systems from scratch.

SKILLS YOU'LL BRING

We look beyond traditional markers of experience. What matters most to us is what you’ve built and the impact you’ve had. We value demonstrable output, curiosity and alignment with our core values:

  • 1–6+ years of experience in operations, founder's office, or special projects—ideally within a fast-paced, early-stage startup environment. Former founders welcome
  • Hyper-adaptable & available on short notice: Comfortable with irregular hours, fast turnarounds, and last-minute travel demands during critical build phases
  • Exceptional multi-tasking abilities: Proven track record of managing competing priorities, context-switching seamlessly, and keeping key initiatives moving without dropping details
  • Low ego, high agency: A "no task is too small" attitude coupled with the drive to take full ownership of high-stakes projects
  • Strong organizational & logistical instincts: Impeccable attention to detail, proactive anticipation of founder needs, and bulletproof administrative follow-through

Above all, we're looking for great teammates who make work feel lighter and aren't afraid to go out on a limb with bold ideas. You don't need to be perfect, but you do need to be adaptable. We encourage you to apply, even if you don't check every box.

WHAT WE OFFER

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
  • Growth paths: A dynamic environment with opportunities to take on new challenges, expand your responsibilities, and make an impact beyond your immediate role.
  • Adaption Passport: An annual travel allowance to explore somewhere new, experience different cultures and keep expanding your horizons. It can be used to travel to any country you haven’t previously been to.
  • Lunch on us: A weekly allowance for takeout or grocery delivery, wherever you are in the world. Whether it's stocking your fridge or having dinner delivered, it’s one less thing to think about.
  • Comprehensive benefits: High-quality medical coverage and benefits designed to support your health and well-being.
  • Team offsites and visits to SF HQ: We're a global team, but believe there's real value in spending time together in person. We regularly bring teammates together at our SF HQ and for team offsites in locations around the world, including London, Mexico City, and New York.

Source: adaption careers (Ashby)

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