Head of Product - Business Banking

Mercury
San Francisco +1 more
Remote

Who this role is best for

Aimed at senior product leaders with banking or fintech domain expertise who can scale AI-driven solutions and manage cross-functional teams.

Best fit for

  • Senior product leaders with 10+ years in banking or fintech and experience launching financial products from 0-1
    — “10+ years' experience, ideally in banking, payments, platforms, or financial products”
  • Candidates who can build AI-powered user experiences and manage large-scale product operations
    — “Build AI - and data-driven user experiences at scale better than the alternatives”

Things to consider

  • The role demands a deep understanding of business banking processes and regulatory environments.
    — “Sound judgment in a regulated, risk-sensitive environment”
  • Candidates must be prepared to lead and scale a product team, with a focus on long-term growth and performance.
    — “Build and scale the org: recruit and lead a high-performing PM team”

How to stand out

  • Highlight your experience with AI and agent-powered product development in fintech or financial services.
    — “Enthusiasm for building AI- and agent-powered products”
  • Emphasize your track record in launching financial products from 0-1 and operating them at scale.
    — “Experience launching and scaling 0-1 financial products”
  • Showcase your ability to align cross-functional teams around a unified product strategy.
    — “Align the banking ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, sales, support, and partners behind one cohesive strategy”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owning the P&L and strategy
  • leading a high-performing PM team
  • driving deposit and payment growth
  • making reliability and trust product features
Typical background
bankingpaymentsplatforms

Skills & requirements

Required

Product StrategyProduct OfferingUser ExperiencePayment RailsAI And Data-driven User ExperiencesCross-functional LeadershipBanking ServicesRisk ManagementCompliance

Preferred

Team LeadershipFinancial Products

Stack & domain

BankingPaymentsPlatformsFinancial ProductsAIData-drivenProduct ManagementLeadershipCross-functional LeadershipEngineeringDesignRiskComplianceFinancePartnersCommercial InstinctCraftCustomer-centeredExperimentation-orientedCreativeTeam BuildingPerformance ManagementJudgmentControlsFintech

About the role

Original posting from Mercury via Greenhouse

In 1851, a New York bookkeeper named George D. Lyman observed the same absurd ritual each afternoon: porters carried bags of coins and bundles of checks bank to bank down Wall Street, settling by hand, a fortune exposed to error and theft. Lyman's fix: send everything through one central office and settle the net. On October 11, 1853, in the basement of 14 Wall Street, 52 banks cleared $22.6 million in a single sitting. Money between banks had stopped being an event and became seamless infrastructure.

A century and a half later, the hard part is unchanged: moving money once is easy; making it work every time, for hundreds of thousands of businesses, across every rail, is hard. The bank account is where a company's financial life happens - payroll clears or it doesn't; a wire lands or a deal slips; the month closes clean, or someone loses a weekend to it. Mercury is building a business banking* product at a scale better than anything else in the market.

Business Banking is the heart of Mercury. We're looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving deposit and payment growth, and owning business performance. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Key responsibilities:

Own the P&L, strategy, and product offering: accounts, user experience, payments, new rails, and agents

Build AI - and data-driven user experiences at scale better than the alternatives

Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set an operating cadence and culture that drives pace and quality

Deepen the core account and take new products 0-1 to scale: optimize what businesses run on, and invest in new rails, capabilities, and agents so customers can focus on building their companies

Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them

Align the banking ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, sales, support, and partners behind one cohesive strategy

Some things that might make you successful in a role like this:

A leader with great product chops, commercial instinct to grow the business, and discipline to run it safely

A high bar for craft – leading a creative, customer-centered, data-driven and experimentation-oriented approach

Enthusiasm for building AI- and agent-powered products that drive spectacular customer experiences

Exceptional cross-functional leadership across engineering, design, risk, compliance, finance, and partners

10+ years' experience, ideally in banking, payments, platforms, or financial products

5+ years leading product managers: hiring, coaching, org design, and performance management

Command of how business banking works: account opening and KYB, deposits and liquidity, payment rails (ACH, wire, check, international, FedNow, RTP)

Experience launching and scaling 0-1 financial products, ideally in fintech or another high-growth environment, alongside operating a large product with real customers on it

Sound judgment in a regulated, risk-sensitive environment: balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-AT3

Total Rewards

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location):$289,700—$362,100 USDCanadian employees (any location):$273,800—$342,200 CAD

Source: Mercury careers (Greenhouse)

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