Health Information II

Datavant
Key West, FL
On-site

Who this role is best for

Strong fit for candidates with healthcare data management experience who can train others and manage multiple tasks efficiently.

Best fit for

  • Candidates with healthcare data management experience and a willingness to train others
    — “This is an intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff”
  • Individuals who thrive in fast-paced environments and handle high-volume administrative tasks
    — “Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately”
  • Candidates with a background in medical privacy and strong attention to detail
    — “Consistent application of medical privacy regulations to guard against unauthorized disclosure”

Things to consider

  • Must be prepared for potential health screenings and vaccination requirements as part of the role
    — “many of our clients require post-offer health screenings and proof and/or completion of various vaccinations”
  • This role requires a candidate who can work in a fixed onsite location with limited remote flexibility
    — “This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner”

How to stand out

  • Highlight experience with HIPAA compliance and medical record processing in your resume and interview responses
    — “safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information”
  • Emphasize your ability to train others and manage multiple platforms simultaneously
    — “Assist with training associates in the HIS I position. Documenting information in multiple platforms using two computer monitors”
  • Showcase your familiarity with EHR systems and medical terminology in your application materials
    — “Familiar with different EHR and Billing Systems. Knowledge of HIPAA and medical terminology”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate record keeping
  • customer satisfaction
Typical background
health information managementmedical records

Skills & requirements

Required

Data EntryHipaa ComplianceMedical Terminology

Preferred

Project ManagementTraining

Stack & domain

HIPAAMicrosoft OfficeEHRHealthcareMedical Records

About the role

Original posting from Datavant

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience.  In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.

Position Highlights

This is a Onsite Role in Key West, FL

Full Time: Monday-Friday 8:00am-4:30pm EST

Assist with patient walk-ins

Answer phones

Manage STAT faxes

Manage incoming/outgoing mail

Data entry

Electronic retrieval and copying/scanning of medical records

Release Of Information processing 

Documenting information in multiple platforms using two computer monitors. 

Proficient in Microsoft office (including Word and Excel)

Preferred Skills

Knowledge of HIPAA and medical terminology 

Familiar with different EHR and Billing Systems 

Experience working with subpoenas 

We offer: 

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor

Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 

Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.

Maintain confidentiality and security with all privileged information.

Maintain working knowledge of Company and facility software.

Adhere to the Company's and Customer facilities Code of Conduct and policies.

Inform manager of work, site difficulties, and/or fluctuating volumes.

Assist with additional work duties or responsibilities as evident or required.

Consistent application of medical privacy regulations to guard against unauthorized disclosure.

Responsible for managing patient health records.

Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.

Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.

Ensures medical records are assembled in standard order and are accurate and complete.

Creates digital images of paperwork to be stored in the electronic medical record.

Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.

Answering of inbound/outbound calls.

May assist with patient walk-ins.

May assist with administrative duties such as handling faxes, opening mail, and data entry.

May schedules pick-ups.

Assist with training associates in the HIS I position.

Generates reports for manager or facility as directed.

Must exceed level 1 productivity expectations as outlined at specific site.

Participates in project teams and committees to advance operational strategies and initiatives as needed.

Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.

Other duties as assigned.

What you will bring to the table: 

High School Diploma or GED.

Must be 18 years of age or older.

Ability to commute between locations as needed.

Able to work overtime during peak seasons when required.

1-year Health Information related experience.

Meets and/or exceeds Company's Productivity Standards

Basic computer proficiency.

Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.

Professional verbal and written communication skills in the English language.

Detail and quality oriented as it relates to accurate and compliant information for medical records.

Strong data entry skills.

Must be able to work with minimum supervision responding to changing priorities and role needs.

Ability to organize and manage multiple tasks.

Able to respond to requests in a fast-paced environment.

Bonus points if:

Previous production/metric-based work experience.

In-person customer service experience.

Ability to build relationships with on-site clients and customers.

Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

Source: Datavant careers

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