High Value Case Manager

Morgan & Morgan, P.A.
Wilmington, DE
On-siteCareer-pivot friendly

Who this role is best for

Candidates with legal or insurance adjuster experience and strong negotiation skills will find this in-office role in the personal injury domain rewarding.

Best fit for

  • Candidates with 2+ years in legal or insurance adjuster roles and a background in litigation support
    — “At least 2 years of legal or insurance adjuster experience”
  • Individuals who thrive in a collaborative, client-focused environment and can manage complex case files
    — “Work directly with multiple coworkers involved in the management and support of case files”
  • Professionals with a bachelor’s degree and experience in case management or related fields
    — “Prior experience as a case manager (preferred)”

Things to consider

  • This role requires a full-time, in-office commitment for five days per week
    — “The role is in-office five days per week”
  • Candidates must be prepared to engage in frequent client and provider interactions
    — “Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers”

How to stand out

  • Highlight experience with medical records management and insurance negotiations in your resume
    — “Order medical records from providers and communicate with them during course of treatment”
  • Demonstrate your ability to handle fast-paced environments and manage multiple tasks effectively
    — “Ability to multitask, organize, prioritize, handle a fast-paced environment”
  • Emphasize your familiarity with litigation documentation, court procedures, and legal terminology
    — “Proficient knowledge of motions, discovery, evidence, litigation documentation”
  • Showcase your negotiation success stories, particularly with insurance carriers or medical providers
    — “Negotiate case settlements with insurance carriers”
  • Demonstrate your ability to present case synopses clearly and concisely to attorneys
    — “Interact with attorneys and present case synopsis when required”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Develop settlements
  • Prepare comprehensive demands
  • Interact with attorneys
Typical background
Legal or insurance adjuster experience

Skills & requirements

Required

Client InteractionDocument ManagementNegotiationLegal Procedures

Preferred

Legal BackgroundInsurance Adjuster Experience

Stack & domain

LegalInsuranceMedical RecordsNegotiationCase ManagementLitigation DocumentationCourt RulesProceduresCalendar DepositionsMediationHearingsCommunicationOrganizationalPrioritizationAttention To DetailEmpathyCustomer ServiceHealthcare

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person

Order medical records from providers and communicate with them during course of treatment

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Negotiate case settlements with insurance carriers

Negotiate deductions of outstanding medical balances with providers

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files

Prepare comprehensive demands and assemble support for submission to carries

Interact with attorneys and present case synopsis when required

The role is in-office five days per week

Performs other related duties as assigned to meet the needs of the business

Qualification

Bachelor’s Degree (preferred)

Prior experience as a case manager (preferred)

At least 2 years of legal or insurance adjuster experience

Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision

Strong written and verbal communication skills, as well as attention to detail

Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings

Strong negotiating skills

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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