Hospitality Service Technician - Full Time

Convene Hospitality Group
San Francisco, CA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with hospitality and food service experience working in event-driven environments, prioritizing collaboration and high-touch service in San Francisco.

Best fit for

  • Candidates with hospitality and food service experience who thrive in collaborative, event-driven environments
    — “Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs”
  • Individuals who can maintain a clean, organized environment and execute detailed service procedures
    — “Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation”
  • Those with leadership qualities and willingness to take on varied tasks as part of a team
    — “Highly motivated team player with leadership qualities and a commitment to service excellence”

Things to consider

  • Flexible scheduling is required, including potential for extended or varied hours
    — “Flexible schedule with the ability to work varied or extended hours as needed”
  • Physical demands include lifting objects up to 25 lbs and reaching overhead and below the knees
    — “Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees”

How to stand out

  • Highlight experience with event setup, client service, and adherence to service protocols
    — “Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed”
  • Emphasize prior knowledge of menus, recipes, and event coordination
    — “Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery”
  • Showcase collaboration and leadership skills in team-oriented service environments
    — “Collaborate with team members and perform additional duties as assigned to uphold service excellence”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • world-class service delivery
  • client satisfaction
  • team coordination
Typical background
2+ years of serving experience

Skills & requirements

Required

Hospitality ServiceTeam CollaborationService StandardsEvent Coordination

Preferred

Coffee ExperienceFood & Beverage Knowledge

Stack & domain

Food & BeverageHospitalityCommunicationInterpersonalOrganizationalFood HygieneTIPS

About the role

Original posting from Convene Hospitality Group via Greenhouse

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Join the Team at Convene 100 Stockton !

We are seeking a Hospitality Service Technician to join our Operations team in San Francisco, reporting directly to the Service Manager. 

In this role, you’ll deliver genuine, anticipatory service that makes every client, guest, and member feel valued. Working hand-in-hand with our Culinary, Production, and Technology teams, you’ll bring our service standards to life, seamlessly blending behind-the-scenes execution with warm hospitality to create unforgettable experiences.

At Convene, our Core Values—Genuine, Relentless, Integrity, and Teamwork—guide everything we do. If you thrive on detail, collaboration, and high-touch service, we’d love to meet you.

What You'll Do:

Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs

Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed

Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation

Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery

Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards

Collaborate with team members and perform additional duties as assigned to uphold service excellence

What We Look For:

Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus

Strong communication, interpersonal, and organizational skills with the ability to multitask effectively

Highly motivated team player with leadership qualities and a commitment to service excellence

Food Hygiene/Food Handling and TIPS Certifications preferred

Flexible schedule with the ability to work varied or extended hours as needed

Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Compensation: 

Full Time Hourly Rate: $29

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.

Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.

Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.

Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.

Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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Source: Convene Hospitality Group careers (Greenhouse)

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