Hotel Operations Supervisor (m/f/d) - New Opening

Ruby Hotels
Budapest, Hungary
On-site

Who this role is best for

Best suited to candidates with hospitality experience in lifestyle hotels, working in a dynamic, personality-driven environment in Budapest.

Best fit for

  • Candidates with prior experience in trendy lifestyle hotels and a flair for hospitality leadership
    — “already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry”
  • Individuals who thrive in a culture that values personal expression and collaboration
    — “your personality really matters, your time really matters, and we strongly believe we groove way better together”
  • Candidates who enjoy working with international guests and can manage diverse needs with a smart approach
    — “enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach”

Things to consider

  • The role requires shift flexibility and a willingness to work in a high-energy environment
    — “flexible and ready to work in shifts”
  • Candidates must be fluent in English and comfortable with a culturally diverse team
    — “fluent in English”

How to stand out

  • Showcase your ability to lead and train teams effectively during interviews
    — “take charge of training, coaching, and onboarding new team members”
  • Highlight your guest feedback resolution skills and how you ensure a positive experience
    — “take guest feedback seriously and ensure a quick and efficient resolution”
  • Emphasize your adaptability and how you bring personality to your work
    — “your style, your smile, your ideas – bring your personality to work”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Ensured smooth hotel operations
  • Trained and onboarded new team members
Typical background
Experience in hotel operationsProven track record in team leadership

Skills & requirements

Required

Hotel OperationsTeam LeadershipCustomer ServiceTraining

Preferred

Hospitality Industry KnowledgeMultitasking

Stack & domain

Hospitality

About the role

Original posting from Ruby Hotels via Greenhouse

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Dora.

Our Ruby Dora, with her 181 rooms, is set in the legendary Corvin Palace on one of Budapest’s grand boulevards, right between Keleti station and the historic old town. From the glamour of the roaring 1920s to today’s buzzing café and bar culture, Budapest has always known how to keep the good times rolling. Inspired by the building’s history and by Hungarian sculptor Szigfrid Pongrácz’s four sculptures of Pandora crowning the palace, a symbol that even after turbulent times hope always finds its way back into the world, we created a space that reflects the city’s enduring spirit and love for lively gatherings. With the Danube, the historic centre and countless cafés just a short stroll away, Ruby Dora places you right where Budapest comes alive.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

The role is set to start in January, just in time for the opening in February. First Interviews are planned for November. 

Join us and make it your own story

Trust us, you won't get bored, as you:

actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office

make sure all service, quality, and hygiene standards are met – always with an eye for detail

take charge of training, coaching, and onboarding new team members

handle communication and ensure that all information flows smoothly within the team

take guest feedback seriously and ensure a quick and efficient resolution

share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink

We've been waiting for you, since you have/are: 

already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry

flexible and ready to work in shifts

counting reliability, multitasking and your willingness to learn among your strengths

carrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are

enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach

fluent in English

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?

better together – at work, during team events or just because it’s Monday 😉

'Cause I'm having a good time

less work, same money – for us, full-time means 35 hours and every hour counts

no more excuses – we support your sports program

LEGEN...wait for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

sip, snack, repeat - with your Ruby F&B Credit

no matter how you get to work – a mobility allowance comes on top

take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews

Ain't no mountain high enough

level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does

innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. 

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

...you can love whoever you want to

...you should decide for yourself whether and with which pronouns you would like to be addressed

...you can be proud of your heritage and culture

...you don't have to justify your religion or world view

...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Abdoulie's story from our Ruby Rosi in Munich. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

Get to know our People & Culture Team

Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.

Your Ruby Recruitment Team

Source: Ruby Hotels careers (Greenhouse)

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