Geared toward candidates comfortable with expatriate support and process management, who have bilingual fluency and thrive in a collaborative office environment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Samsung Research America via Greenhouse
Position Summary:
Samsung Research America is looking for a bilingual HR Coordinator as the first point of contact for our expatriate employees.
This role is central to making newcomers feel welcomed, informed, and supported. You will handle questions and requests with professionalism, warmth, and accuracy, and you will be a trusted link between expatriates and the wider HR function. You will also support the Senior Director of HR on a range of confidential and ad hoc matters, where discretion and respect for colleagues are essential.
Position Responsibilities:
Expatriate Support
Serve as the primary point of contact for SRA expatriates, both in person at our MTV office and via email, ensuring every interaction is responsive, professional, and high-quality.
Own and manage the Expat’s questions and assistance requests, resolving what you can directly, and escalating to the right team member as needed
Provide support for the new expatriates’ on-boarding and integration with the team
Maintain and update expatriates’ record, documents and guidelines
Partner with payroll team and respond to expatriates’ inquiries and requests (pay stubs, W-2s, benefits, employment verifications, and similar)
Update Expatriates in & out report
Report generating based on internal data
Operation Excellence (supporting People Engagement Group)
Support People team to provide a seamless new hire onboarding experience
Excellent interpersonal skills and a genuinely service-oriented approach, with the ability to remain calm, patient, and helpful in varied situations
Support HRBP to manage offboarding logistics, including collecting asset and final paperwork.
Managing HRBP annual calendar items
Assist in improving HR processes, documentation, and workflows.
Collaborate with team members to streamline administrative operations.
Ad Hoc Projects/Initiatives (supporting People Team)
Support employee engagement activities in SRA, including coordinating events, distributing materials, and posting required workplace notices.
Complete other administrative duties as assigned by HR team members to support the day-to-day’s evolving needs.
Respond to miscellaneous requests from the team members
Manage office supplies, and office events, for example stationery ordering, all-hands meeting, happy hours, team building events
Perform other tasks as assigned
Required Skills:
Bachelor’s degree or equivalent combination of education, training, and experience
3+ years’ experience working HR roles, preferably in tech companies
Strong organizational skills and attention to detail, with the ability to manage multiple requests and deadlines
Computer/IT/Microsoft Office fluency required, using Excel is preferred
Strong written/ verbal communication skills
Integrity and sound judgement in handling confidential information
Solid time management skills when faced with competing priorities and tight deadlines
Fluency in English and Korean required
Our total rewards programs are designed to motivate and engage exceptional talent. The base pay range for roles at this level is listed below, but may be higher or lower in other states due to geographic differentials in the labor market. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well.Base Pay Range$75,000—$120,000 USDAdditional Information
Disclosure of Trade Secrets
Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.
Essential Job Functions
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers.
Samsung Research America is committed to complying with all Federal, State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the recruiter or email sratalent@samsung.com.
Equal Employment Opportunity
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Research America is committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
For more information regarding protection from discrimination under Federal law for applicants and employees, please refer to this link: Pay Transparency