Implementation Engineer

Adyen
Sydney, Australia
On-siteCareer-pivot friendly

Who this role is best for

Best suited to technical consultants with API integration experience working in enterprise payment systems.

Best fit for

  • Technical consultants with 5+ years of experience in API integration and enterprise systems
    — “5+ years of experience in technical consulting, integrations, or software engineering”
  • Candidates who thrive in cross-functional teams and can guide merchants through complex solutions
    — “You’ll work on complex integration challenges where design decisions shape how global merchants operate at scale”
  • Individuals who can translate merchant needs into actionable insights for internal teams
    — “[REDACTED] the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering”

Things to consider

  • This role requires in-office collaboration in Sydney, with no remote-only options
    — “This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.”
  • Candidates must be comfortable with ambiguous environments and making decisions under uncertainty
    — “Comfortable making decisions in ambiguous environments”

How to stand out

  • Highlight experience in guiding clients through technical design decisions and project ownership
    — “You will [REDACTED] the primary technical partner for merchants, owning projects from solution design through to successful launch”
  • Demonstrate your ability to build alignment across multiple internal teams for merchant success
    — “Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants”
  • Showcase your proactive sharing of best practices and commitment to team growth
    — “You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful implementation projects
  • high-quality integrations
  • positive customer feedback
Typical background
technical consultingsoftware engineeringAPI integration

Skills & requirements

Required

API IntegrationTechnical ConsultingProject ManagementCommunicationProblem-solving

Preferred

Product KnowledgeCustomer Success

Stack & domain

ApisIntegrationsTechnical DeliverySolution DesignTechnical DiscussionsArchitecture And Integration DecisionsProduct And Brand StandardsCommunicationCollaborationProblem-solvingProactivePayment PlatformMerchant Integration

About the role

Original posting from Adyen via Greenhouse

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Implementation Engineer

As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform.

This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion. You’ll work on complex integration challenges where design decisions shape how global merchants operate at scale.

We are looking for an Implementation Engineer who is both consultative and technical, with strong experience in APIs, integrations, and technical delivery. You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch.

What you’ll do:

Deliver end-to-end implementation projects from solution design through to go-live

Design and help merchants build high-performance, API-based integrations for complex systems.

Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants

Act as the primary technical partner for merchants, guiding architecture and integration decisions

Build alignment  across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants

Guide merchants through technical design decisions, testing, and production readiness

Improve delivery quality by sharing best practices and helping elevate team knowledge

Support a culture of growth by sharing knowledge and helping others unblock and succeed

Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering

Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback

Who you are:

5+ years of experience in technical consulting, integrations, or software engineering

Deep understanding of APIs and experience working across frontend and backend systems

Comfortable making decisions in ambiguous environments

Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders

Proactive builder who takes initiative to see projects through to completion.

Pragmatic approach focused on working, scalable solutions

You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Source: Adyen careers (Greenhouse)

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