Implementation Strategist - US

Hcompany
Austin, TX
HybridCareer-pivot friendly

Who this role is best for

Aimed at mid-level to senior professionals with technical and business acumen who thrive in customer-facing roles.

Best fit for

  • Candidates with experience in IT implementation and a background in both business and engineering
    — “A double curriculum in Business and Engineering school would be ideal”
  • Individuals who can translate customer needs into technical solutions for AI systems
    — “understand where the biggest customer problem stand and help find the right Agents”
  • Professionals adept at presenting results and building demos for strategic audiences
    — “Build and deliver demos and present results to strategic audience”

Things to consider

  • This role requires significant travel, with up to 50% of time spent on-site with customers
    — “You are expected to travel up to 50% of the time”
  • The position is based in the US, with specific preference for San Francisco Bay area, NY or Austin
    — “This role is currently in the US - Preferably in San Francisco Bay area, NY or Austin”

How to stand out

  • Highlight your ability to distill customer feedback into product vision during interviews
    — “shape the future vision of our products by distilling learnings from the field”
  • Emphasize your fluency in a backend language and practical AI/ML experience
    — “Fluency in at least one backend language (e.g., Python, Go, Node.js, Java) in addition to English ;-)”
  • Showcase instances where you successfully implemented multi-step automation solutions for clients
    — “identify customer’s most important and impactful multi-step task to automate”
  • Demonstrate your ownership of full solution lifecycles and ability to ship quickly
    — “Bias for action—able to ship quickly, iterate fast, and own the full lifecycle of solutions”
  • Position yourself as a customer advocate who bridges business and engineering needs
    — “the strategic link between customer and our engineering team”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful product launches
  • high customer satisfaction
Typical background
product managementsales

Skills & requirements

Required

Product ManagementAICustomer EngagementTechnical Understanding

Preferred

SalesImplementation

Stack & domain

PythonGoNode.jsJavaAIMLProblem SolvingCommunicationLeadershipCustomer ServiceAutomation

About the role

Original posting from Hcompany via Ashby

IMPLEMENTATION STRATEGIST

About H: H Company is a next-generation AI research and product company pioneering the future of autonomous, agentic AI. Founded to build intelligence that acts, H Company is creating the foundational infrastructure for autonomous AI systems that drive real-world outcomes across industries.

About the Team: The Implementation Strategist is the strategic link between customer and our engineering team. Your key stack is understand where the biggest customer problem stand and help find the right Agents to help our customer automate and optimize tasks, and allow them to focus on what really matters. The team is also responsible to shape the future vision of our products by distilling learnings from the field into the H platform.

That platform empowers a wide range of professionals and businesses to safely, easily and autonomously deploy agents at scale for a broad range of tasks: from ensuring websites behave as expected to automating repeated tasks.

Key Responsibilities:

  • Dig into the data to understand and identify customer’s most important and impactful multi-step task to automate
  • Be the Go To person for the customer
  • Partner with Forward Deployed Engineer to Seamlessly integrate our solutions
  • Coordinate trainings to ensure our solution best usage
  • Build and deliver demos and present results to strategic audience

Requirements:

  • 3+ years of selling and implementing complex IT solutions to customers
  • A double curriculum in Business and Engineering school would be ideal
  • Technical Experience working with AI/ML systems would be appreciated
  • Fluency in at least one backend language (e.g., Python, Go, Node.js, Java) in addition to English ;-)
  • Strong problem-solving skills and ability to thrive in ambiguous, customer-facing environments
  • Excellent communication skills, both written and verbal
  • Bias for action—able to ship quickly, iterate fast, and own the full lifecycle of solutions
  • Willingness to travel for on-site deployments or customer engagements

Location:

  • H's teams are distributed throughout France, the UK, and the US
  • This role is currently in the US - Preferably in San Francisco Bay area, NY or Austin,
  • You are expected to travel up to 50% of the time

What We Offer:

  • Be part of the founding journey of one of the most exciting AI startups shaping the future of AI and agentic systems.
  • Collaborate with a fun, dynamic and multicultural team, working alongside world-class AI engineers, researchers, and builders in a high-trust, high-impact environment.
  • Enjoy a competitive compensation package, including salary and equity
  • Unlock opportunities for professional growth, continuous learning, and career development

Source: Hcompany careers (Ashby)

Similar roles

More roles at H Company